Site Reliability Engineer

Position Summary:The Senior Software Development Engineer is responsible for designing, developing, and maintaining software solutions tailored to meet the specific needs of the business. The role creates robust and scalable software applications that streamline various processes within the insurance domain, such as policy management, claims processing, and risk assessment. They understand business requirements, translate them into technical specifications, conduct code reviews and implement innovative solutions that enhance operational efficiency and customer experience.Location:Mumbai - IndiaWhat will your job entail?Responsibilities:Design and implement scalable, resilient systems using modern technologies, such as serverless architecture, event stream processing, and KubernetesAssist in modernizing legacy systems by containerizing applications and services, helping to migrate them into scalable, cloud-native environments.Develop and maintain tools for monitoring, alerting, and incident response to ensure system reliability and uptimeCollaborate with development teams to integrate feedback from observability tools, creating more robust and dependable solutionsProactively identify and address potential reliability risks, ensuring systems are secure and performantHelp to enable industry best practices, including branch by abstraction, safe testing in production, and continuous deliveryDebug and diagnose complex issues across distributed systems, ensuring effective resolution and root cause analysisAutomate manual and repetitive tasks to improve operational efficiency and reduce potential for human errorContribute to post-incident reviews and retrospectives, driving improvements in processes and systemsChampion a culture of reliability and continuous learning within the organizationWork Experience:Minimum of 5 years of cumulative experience in Site Reliability Engineering, DevOps, Systems Engineering/Ops or Software Development rolesCross-functional experience is a benefit1-2 years of experience with programming in one or more programming languages i.e. Bash Scripting1-2 years of experience working with systems administration (Ops/Infrastructure) or networkingDemonstrated experience in working with Linux systems and troubleshooting performance or application-related issuesExperience building and managing containers using tools such as Docker, Podman, and Kubernetes, with a focus on developing scalable, portable, and maintainable applications.Hands-on experience in managing large-scale distributed systemsStrong collaboration and communication skills, including the ability to work effectively across time zones and teamsProven ability to design and implement solutions from inception to productionFamiliarity with cloud platforms such as Google Cloud Platform and Azure is highly desirableFocuses:Engineering robust, maintainable systems that prioritize reliability and scalability.Taking accountability and ownership of systems and processes, with a strong focus on qualityBeing proactive in identifying and resolving issues before they impact usersContinuously improving processes, tools, and technologies to enhance reliabilityExperience owning issues and troubleshooting them without an overreliance on othersEducation:Bachelor's degree preferred; Software Engineering, Computer Science, or related disciplines are preferredEquivalent work experience and professional certifications in relevant areas will be consideredDisclaimerRyan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.