Site Reliability Engineering

Description Technology/Service is responsible for delivering the business vision and strategy, at a global level, focusing on achieving consistent operational excellence and client/user satisfaction through industrialisation, price/value optionality and leveraging increased automation and the use of technology. Work includes: Creating a digital vision and strategy for the bank, and ensuring its integration with the organization's overall strategic plans Identifying opportunities for differentiating the bank's digital portfolio including capabilities and solutions Acting as a change agent in leading the organizational changes that are required to create and maintain the necessary digital portfolio Applying extensive knowledge and understanding of the evolving digital market, acts as a thought leader on emerging digital trends related to technology and business What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities As Senior Site Reliability Engineer youOrchestrate and contribute SRE activities across API Platforms and Integration servicesIntroduce all engineering disciplines that combine software- and systems engineering to build and run large-scale, massively distributed, fault-tolerant systemsImplement the core of DevOps with specific principles and practices, focusing on “what” and “how” to improve reliabilityEstablish and support capacity planning procedures and have a close eye on SLIs and SLOs for production readiness and in live environmentCoordinate with the rest of the division and the teams working on different layers of the application and infrastructure, and you have full commitment to collaboration on problem solving For Infrastructure & Service Management  youEngage in and improve the whole lifecycle of services - from inception and design, deployment, operation, and refinementMaintain services once they are live by measuring and monitoring availability, latency, and overall system healthScale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocityDevelop and enforce policies, standards and guidelines for site reliabilityAutomate application and infrastructure deployment activities to production environments. For Incident & Problem Management  youPerform troubleshooting & Emergency ResponseInvestigate root causes and suggest solutionsIncrease the productivity by leading blameless post-mortems For Application Maintenance  youCollaboratively work with Product Owners and Engineers to run reliable servicesConfigure and maintains application & monitoringIdentify business objects for monitoringTrack system performance, capacity, and use your experience to create effective strategies for maintaining and improving system performance and availability. For Operational Continuous Improvement  youIdentify issues and optimization potential and introduce related user storiesSupport with automation knowhow to reduce the risk of bad changesIdentify, design, develop, deploy tools and processes to monitor, maintain, and report site performance and availability For Service Onboarding  youSupport your Squad and your Chapter population in onboarding & promotions Your skills and experiences Expert hands-on experience with on-premises Expert hands-on experience with cloud ecosystems run on Google Cloud Expert hands-on experience with Docker / Kubernetes operations with GKE or similar technology Expert experience with automated infrastructure provisioning based on Terraform/TerraGrunt, Terraform Enterprise, Ansible Advanced hands-on experience with Continuous Integration / Continuous Deployment (Github) and patterns for CI/CD pipelines. Advanced hands-on experience of monitoring tools like Prometheus, Grafana, Kibana and alerting tools like OpsGenie, NewRelic, DataDog, Splunk, Google Operations-Suite (Stackdriver) Very good knowledge of security capabilities (TLS, OAuth2, KMS, Vault, Admission Controllers, let's encrypt or similar technologies). Very good understanding of Microservice architectures and experience with API Management with Apigee or WSO2 Experience in software development in at least one language (Java, JavaScript, Python, Go). Good Knowledge of the Software Development Life Cycle processes based on related tools such asTeamCity, BitBucket, ArtifactorySonarQube, VeraCode, CrucibleJIRA, Confluence, Service Now How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs