Senior Site Reliability Engineer

4 days ago

Mumbai City District, India Institutional Shareholder Services STOXX Full time ₹ 12,00,000 - ₹ 36,00,000 per year

ISS STOXX is looking for a Senior Site Reliability Engineer to join our team in Mumbai (Goregaon East), India.

Shift hours:

  • Working hours (10 AM IST to 7 PM IST).
  • This role expects rotational on-call support 24X7.

Overview:

This role is critical in ensuring the reliability, scalability and performance of our systems and services. As an Senior SRE, you will work at the intersection of software engineering and infrastructure, and driving continuous improvements in availability and performance. This is a high impact role ideal for individual who thrive in fast paced environments and enjoy solving complex technical challenges.

Responsibilities:

  • Assist the Principal SRE in driving the architecture, development and operation of Stoxx's SRE efforts
  • Mentor junior members of the SRE team, offering expertise and advice as needed.
  • Shift and on-call pattern aligned with global region, to provide 24h/5 coverage
  • Align engineering effort with SRE principles
  • Engage with engineering and product teams to implement Service Level Objectives
  • Work with other teams to implement observability solution
  • Work in cross-functional teams to implement items in the SRE roadmap
  • Work on continuous improvement initiatives to enhance application performance and customer satisfaction
  • Keep abreast of emerging trends and technologies in SRE, and promote them across engineering and business functions
  • Implement incident management tooling, working closely with Service Management team
  • Own problem resolution and ensure fixes are implemented in a timely fashion

Qualifications:

  • 5 years of total experience and at least 3 years' of relevant experience in Site Reliability Engineering or production management
  • Good understanding of SRE principles
  • Experience implementing observability stacks such as ELK, Prometheus/Grafana, Splunk, Data Dog or other scalable solution
  • Expertise in creating SLO dashboards using multiple data sources
  • Strong experience of cloud-native ways of working
  • Experience with the development and deployment of large-scale, complex technology platforms
  • Deep understanding of cloud technology across database, serverless, containerization and API
  • Advanced level expertise in Terraform
  • Extensive experience in designing and implementing SRE practices
  • Experience with one or more CI/CD solutions
  • Experience coaching and mentoring high-performing teams
  • Excellent knowledge of integrating incident management tooling such as Rootly, blameless, ServiceNow or incident-io.
  • Pragmatic experience using agile to deliver incremental value
  • Experience working in a global or multinational team setting
  • Strong knowledge management, documentation, communication and collaboration skills
  • Proven ability to drive innovation and continuous improvement initiatives
  • Focus on simplicity, automation and data
  • Expertise in Python, GitHub Actions, Apigee, Airflow
  • Bachelor's or Master's degree in Computer Science, Mathematics, Physics or related field

Interested candidates kindly apply on the attached job posting link or share their latest resume on

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