Support Lead

1 week ago

alwar, India beBeeService Full time

Job DescriptionWe are seeking a highly skilled Service Desk Lead to join our team.The successful candidate will be responsible for handling L2 issues reported with the Apps & Infra Helpdesk, including receiving calls, emails and web-tickets, creating Incident tickets or Service Request tickets, and logging all pertinent information.Key Responsibilities:Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent InformationTracking and classifying incoming incidents or service requests, attempting initially solutionsProvides initial assessment of categorization and prioritization for reported Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolutionEnsures Incidents and Service Requests are properly escalated and assigned to appropriate support groupsPerform hierarchical escalation to Service Desk Management and Incident ManagementProvide communication to end users concerning the status of Incidents, Service Requests and ChangesCompiles data through Incident entry that will be used for management information and reportingMaintains ownership of Incidents, ensuring status update and resolution according to SLAsProvide input to Service Desk Management regarding Continuous Improvement opportunitiesCooperating with both internal groups (Problem Management, second-line) and external support teams in order to redirect incidents properly

  • Lead Legal Support Professional

    1 week ago

    alwar, India beBeeCompliance Full time

    Corporate Compliance SpecialistWe are seeking a meticulous and detail-oriented Corporate Compliance Specialist to provide legal and administrative support to our executive team. The ideal candidate will serve as an office manager, ensuring seamless day-to-day operations.Key Responsibilities:Drafting routine correspondence and legal documentsManaging and...

  • Support Services Manager

    7 days ago

    alwar, India beBeeLeader Full time

    About the RoleAs an early team member, you'll have a significant impact on shaping the service experience as we grow from early-stage to global scale.Define Service Experience: You will play a key role in helping us define the support experience.Launch Career: Take on real responsibility in a mission-driven initiative and contribute to its success.Mentor...

  • Application Support Expert

    7 days ago

    alwar, India beBeeTechnical Full time

    About usWe are passionate about reimagining business banking and payments for businesses of all sizes.We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances.As a senior...

  • Mendix Lead

    7 days ago

    Alwar, India Capgemini Engineering Full time

    Mendix Lead Location: Bangalore Experience: 9–12 years Choosing Capgemini means choosing a place where you’ll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what’s possible. Join us in helping leading organizations unlock the value of technology and drive scalable, sustainable growth. Your...

  • Senior Technical Support Specialist

    7 days ago

    alwar, India beBeeTechnicalExpert Full time

    Job Summary:We are seeking an experienced professional to fill a senior support specialist role in our Business Central team. The ideal candidate will have functional and technical skills, as well as strong mentorship and training abilities.Mentor and train support specialists on best practices and systems knowledgeProvide high-level technical support for...

  • Lead Designer

    1 week ago

    alwar, India beBeeDesigner Full time

    Experience is not a requirement for this Senior Design role, but rather an opportunity to showcase your talents and creative vision.Namshi's dynamic team is built around young people who are making waves in the region. We're looking for a skilled designer to lead design projects and mentor junior designers, while ensuring all creative outputs meet our high...

  • AI Security Lead

    1 week ago

    alwar, India Delphi Consulting Middle East Full time

    Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall...

  • Senior Technical Lead

    1 week ago

    alwar, India beBeeEngineering Full time

    Key Role SummaryThe ideal candidate will be responsible for leading and motivating their team to meet key performance indicators.Foster a high-performing engineering team by providing guidance, support and resources.Develop and implement technical strategies and project plans.Monitor and evaluate technical strategy performance metrics.Communicate team goals...

  • Team Lead

    3 weeks ago

    Alwar, India Hub and Oak Full time

    Job Title: Team Lead – Residential  Hub & Oak is one of the most trusted and reliable real estate consultancies in Delhi NCR, dealing in selling, purchasing and renting of Commercial, Residential and Industrial properties across Delhi, Noida, Gurgaon. We have been in the real estate segment for more than 50 years now, serving 500+ prestigious clients. Hub...

  • Team Lead

    3 weeks ago

    Alwar, India Hub and Oak Full time

    Job Title: Team Lead – Residential Hub & Oak is one of the most trusted and reliable real estate consultancies in Delhi NCR, dealing in selling, purchasing and renting of Commercial, Residential and Industrial properties across Delhi, Noida, Gurgaon. We have been in the real estate segment for more than 50 years now, serving 500+ prestigious clients. Hub...