Customer Service Associate
7 days ago
Job Title: Customer Service AssociateJob Summary: We are looking for a dynamic and customer-focused professional to join our team as a Customer Service Associate. The role will involve managing customer interactions through inbound calls as well as handling queries, complaints, and feedback received via social media platforms. The ideal candidate should possess excellent communication skills, strong problem-solving abilities, and the ability to maintain a high level of professionalism in all customer interactions.Key Responsibilities:Handle inbound customer calls and provide prompt resolutions for inquiries related to products, services, or orders.Monitor and manage customer queries, complaints, and feedback across social media channels, ensuring timely and professional responses.Accurately log all interactions in the CRM system or ticketing tool for proper tracking and reporting.Collaborate with internal teams and escalate unresolved or complex issues to the appropriate department or leadership when necessary.Maintain a customer-first approach to ensure high levels of satisfaction and positive customer experience.Required Qualifications & Skills:Minimum 1-2 years of experience in a customer service or support role, preferably with experience in social media handling.Excellent verbal and written communication skills in Hindi, English, and Kannada or Telugu.Strong interpersonal skills with the ability to empathize and resolve issues effectively.Proficiency in using CRM systems, ticketing tools, and social media platforms for customer engagement.Ability to multitask, prioritize workload, and manage time efficiently in a fast-paced environment.
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Customer Support Associate
4 days ago
Bangalore, India Zolo Full timeJob Title : Customer Support (Voice Process) Business Unit : Customer Experience Team (Central Support) Designation : Associate- Customer Support Location : HSR layout, Bengaluru Employment Type : Full-time | In-office | 6 days working About Zolo : Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer...
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bangalore, India Olive Green Consulting Full timeWe’re Hiring! Associate/Senior Associate – Customer Service(International Voice Process) Location: Kharadi, Pune - Shift: Flexible to work in rotational shifts Are you passionate about delivering exceptional customer experiences and have excellent communication skills? We’re looking for energetic and dedicated individuals to join our Customer Service...
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Customer Service Representative
3 days ago
bangalore, India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills...
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Customer Support Associate
5 days ago
bangalore, India Zolo Full timeJob Title: Customer Support (Voice Process)Business Unit: Customer Experience Team (Central Support)Designation: Associate- Customer SupportLocation: HSR layout, BengaluruEmployment Type: Full-time | In-office | 6 days working About Zolo: Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer fully-furnished,...
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Training / Consultant
2 weeks ago
Bangalore, India Customer Engagement Platform Full timeSolutions Consultant Location : Mapping customer requirements and proposing a Technically viable solution or service from within the company's offering. Support sales efforts by building in-depth expertise on solutions Manage the internal CRM with respect to various sales opportunities Coordinate with different stakeholders and internal teams for the...
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Customer Service Representative
4 days ago
bangalore, India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving...
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Customer Service Agent
3 weeks ago
Bangalore, India dnata Travel Group Full time️ Looking to grow your career in travel and aviation services? About us: dnata is world's trusted aviation partner. Our award-winning aviation services are the cornerstone of airport, passenger, and travel operations across the world. As part of the Emirates Group, dnata is a leading global air and travel services provider. Established in 1959, we offer a...
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COO - Customer Service Management
5 days ago
bangalore, India NCR Atleos Full timeAbout NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.• Leverages techniques for developing customer service and remote resolution...
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Customer Service Agent
2 weeks ago
Bangalore, India dnata Travel Group Full time✈️ Looking to grow your career in travel and aviation services? About us: dnata is world’s trusted aviation partner. Our award-winning aviation services are the cornerstone of airport, passenger, and travel operations across the world. As part of the Emirates Group, dnata is a leading global air and travel services provider. Established in 1959, we...
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Customer Support Associate
4 days ago
bangalore district, India Zolo Full timeJob Title : Customer Support (Voice Process) Business Unit : Customer Experience Team (Central Support) Designation : Associate- Customer Support Location : HSR layout, Bengaluru Employment Type : Full-time | In-office | 6 days working About Zolo : Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer...
