Customer Service Liaison

2 days ago

thiruvananthapuram, India beBeeCustomerService Full time

Job Summary:The Customer Service Liaison role is a vital position that requires delivering exceptional customer experiences through effective issue resolution and timely communication.This critical position demands strong interpersonal skills, problem-solving abilities, and a professional attitude to ensure high levels of customer satisfaction.Respond to customer inquiries via phone, email, chat, or in-person in a courteous and helpful manner.Provide accurate information about products, services, and policies in a clear and concise way.Address customer complaints with empathy and professionalism, resolving issues efficiently and effectively.To excel in this position, you will need excellent verbal and written communication skills, strong analytical and multitasking abilities, and basic computer literacy. Experience with CRM tools such as Salesforce, Zendesk, or Freshdesk is highly valued.Key Responsibilities:The Customer Service Liaison will be responsible for:Communicating with customers to understand their needs and concerns.Providing solutions and recommendations to address customer issues.Maintaining accurate records and reports of customer interactions.Requirements:The ideal candidate will possess:Excellent communication and interpersonal skills.Strong analytical and problem-solving abilities.Basic computer skills and proficiency in CRM tools.Benefits:We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package.Join Our Team:We are looking for talented individuals who share our passion for delivering exceptional customer experiences. If you have a strong commitment to customer service and a desire to grow with our organization, we encourage you to apply.

  • Customer Service Liaison

    1 week ago

    thiruvananthapuram, India beBeeCustomer Full time

    About the RoleWe are seeking a highly motivated and customer-focused professional to fill this position. As an ideal candidate, you should have excellent verbal and written communication skills in English, be well-versed in using PC applications such as Word, Excel, and Outlook, and possess a positive professional attitude with a willingness to...

  • Healthcare Liaison Specialist

    1 week ago

    thiruvananthapuram, India beBeeHealthcare Full time

    Job Title: Healthcare Liaison SpecialistThis role is designed to deliver exceptional customer experiences through empathetic and professional communication.Patient Interaction: Foster trust and rapport with patients, responding to their needs with care and understanding.Issue Resolution: Identify concerns, analyze problems, and implement effective solutions...

  • Customer Support Executive

    4 weeks ago

    Chennai, Tamil Nadu Thiruvananthapuram, Kerala, India Customer Service Executive Full time

    A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

  • Service Advisor

    2 weeks ago

    Thiruvananthapuram, India Ather Energy Full time

    Key Task and Activities: - Opening of Job Card - Estimation of Job and commitment to delivery time - Determination of Labour and spare with the Insurance Surveyor - Work Allotment and follow up - Liaisons with spares l/c for making spares available - Following up work and verification of Quality for work being carried out. - Authorisation of rework where...

  • Airport/airline Jobs Ground Staff Customer Service An Ticket Counter

    4 weeks ago

    Thiruvananthapuram, Kerala, India Millennium Global Service Full time

    Position Airport Airline Jobs Ground Staff Customer Service and Ticket Counter is a leading provider of airport and airline services in Thiruvananthapuram Airport India We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for our passengers We are currently seeking motivated individuals to join our...

  • Customer Service Associate

    2 weeks ago

    Thiruvananthapuram, India Yarab Technologies Pvt Ltd Full time

    We are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We want to deliver great customer service to all our UK customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You’ll play a vital role in providing effective and efficient solutions for our...

  • Customer Service Representative

    3 days ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Service Representative

    1 day ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Service Specialist

    1 day ago

    Thiruvananthapuram, Kerala, India Croma Full time

    Company DescriptionCroma, a brand of Infiniti Retail Ltd., a wholly-owned subsidiary of Tata Sons, is one of the first organized consumer durables and electronics retailers in India. With over 540 stores across 200-plus cities, Croma continues to expand its presence in suburban regions of metro cities and in tier-2 and tier-3 cities. Croma offers its...

  • Customer Service Representative

    6 days ago

    thiruvananthapuram, India beBeeCustomerService Full time

    Job Title: Customer Service RepresentativeAbout the RoleWe are seeking a highly motivated and skilled individual to join our team as an Associate Customer Service professional. This is a fantastic opportunity for someone who is looking to develop their skills and experience in customer-facing roles.ResponsibilitiesTo provide exceptional customer service via...