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Presales Executive

2 months ago

pune, India Smart Ship© Hub Full time

Presales professionals ideally from an IT consulting or Software product background at Tier 1 / Scaled Start-up organizations should apply.

Presales Specialist with a demonstrated history of working in the Information Technology industry. The person has to be skilled in understanding client’s requirements, Strategic Planning, Consulting to the clients for the best approach, put together a proposal (including technical solution, documents, presentations & commercials), coordinate with the prospect/client and help close the deal.

Knowledge of Maritime domain & markets will be add on.

Total Work Experience: 10+ Years

Experience in Desired skillset:

5-7 years prior Pre-sales/Sales/Sales support experience in a high-tech sales environment with a demonstrated track record of success in driving customer adoption of technology.

Desired Skillset:

Extremely strong Client Management skills
Experience with Software as a Service organization is a must.
Dynamic, confident, logical, multitasks handling attitude
Excellent communication and interpersonal skills and used to teamwork.
Excellent understanding of International Pre-Sales process.
Excellent documentation skills and expertise in Microsoft tools such as Word, Excel, PPT, etc
Excellent research skills for market analysis.

Responsibilities:

Engage as part of a sales team to achieve or exceed revenue targets.

Sales Support:
Assist the Sales team in Qualifying prospective Opportunities and product positioning.
Present solution to the decision-makers and manage the client expectations.
Assist prospective customer to understand the solution details and help them frame the Scope of Work.
Work with the Project / Product teams to close the effort estimates and timelines required to deliver the project.
Work with the technical team to respond to customer's technical and information security queries.

Account Farming (optional/good to have):
Understand and address client's challenges in achieving a smooth digital onboarding journey.
Consult the client to achieve high growth in the number of customers onboarded and pitch the latest Smart Ship Hub offerings to new/ existing customers.
Identify, qualify and nurture cross-sell/ up-sell opportunities and build relationships with client's key decision-makers to understand upcoming opportunities.

Documentation:
Proposal and Scope of Work ownership (Get the SoW/ BRD/ Proposal and MSA, SLA Sign-off).
Assist the Client facing Team in closing legal documents (such as: Service and Support Agreements etc. ).
Frequently update and maintain the repository of latest product documents, case studies, demo videos, templates and track the status of all active opportunities.
Maintain and Update opportunity status in the sales tracker (Odoo).
Maintain Customization and Change Requests (account-wise) in the sales tracker.

Lead Generation:
Identify prospective leads via client references, online enquiries, Social media platform.
Regularly attend maritime events, build relationships and generate leads.
Officially handover the Project after the date of Agreement sign-off.
Provide all signed-off documents to the Project Implementation team and Support team.

Product Feedback:
Update the Product team on client's feedback of the product and any other market insights.
Liaison with the product and sales teams to deliver any new product features for existing / prospective clients.

Educational Qualification:
Technical Bachelor's degree, or equivalent (IT/Engineering)

About Us:

Smart Ship© Hub is a fast-growing digital platform for global maritime. Headquartered in Singapore and with its engineering cum customer support Centre in India, Smart Ship Hub is top 5 digital transformation company in the world for maritime ecosystem. We support our customers for onboard attendance across 50 ports globally.
Our clients include 2 of the world’s top 5 maritime companies and others who are leading in specific regions. We are part of the largest transport mode; maritime transport is a 20 Trillion $ global industry and undertakes about 90% of global trade volume.

Smart Ship Hub partners with the most reputed names in the industry across Singapore, Japan, Europe, Middle East, India. Our digital platform aimed at merchant ships, oil rigs, offshore facilities, tug and barges, fishing vessels, ferries, RORO’s includes every ocean and river-based assets. The proprietary platform leverages the power of IOT, Big data, ML and Mobility to bring in unique experience of predictive diagnostics, condition and health monitoring, remote monitoring – management and control.

We help our customers to save millions of dollars and enhance their operational efficiencies with Smart Ship Hub digital platform.