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IT Application Management
2 months ago
Responsibilities
We are seeking an application management and IT service management Expert who is eager to learn new technologies. You will become part of a vibrant Digital operations and transformation team and help us improve our Indirect Procurement platform capabilities.
Main responsibilities will include:
Collaborate with business units, IT teams, and process owners to identify and maintain service activities necessary for effective delivery, management, and enhancement of services aligned with business needs.
Provide Production support for our company of Indirect Procurement applications and integrations. This includes administration, deployment, application configurations, low-code development, troubleshooting, problem analysis, and resolution to maintain application health and stability.
Ensure applications are prepared to support new or existing processes and service levels.
Oversee Change, Release, Testing, and Capacity management.
Gain expert-level experience with our company P2P & S2C applications, including design concepts, configuration changes, development, and functionality.
Requirements
Minimum of a bachelor's degree or equivalent in a relevant field of study.
At least ten years of progressive experience delivering complex IT services to business and process owners.
Proficiency in low-code/no-code platforms for database administration, application development, maintenance, deployment, and technical support using best practices in web programming techniques.
Ability to collaborate with business users, balancing IT capacity, risk, and service levels to meet expectations.
Critical thinking skills to analyse information and recommend effective solutions.
Prior experience in low-code/no-code applications such as Outsystems, ServiceNow, SalesForce and MS Azure is desired.
ITIL foundation certification must.
