Associate Service Desk
3 days ago
Mindpool is hiring for an Associate Service Desk in Pune.Job Requirement:Excellent English communication skills. Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US. Experience with atleast L1 Desktop troubleshooting. The role will require L1 ServiceDesk skills only as the team only manages L1 troubleshooting for Desktop and third party application support, the team is majorly into catching and dispatching of issue tickets. years of experience (preferable).Experience working in 24X7 voice support functions. Ready to work in shifts with non-weekend Weekly offs is a requirement for this role.Experience working on ACD(Automatic call distributor) would be preferable.Ticket management experience - Preferable with experience in ticketing tools like CASD, Remedy, SNOW etc. Incident management and information on Incident life cycle is a must.L1 Experience working on Citrix, AD management, office/desktop trouble shooting will be required.About Mindpool Technologies:Mindpool Technologies Limited is one of the renowned development and digital marketing firm with a decade long experience. We design strategies and solutions that are tailored specifically to your business vision. What makes us strong are our diverse expertise and a proven record of working with every industry type. We are powered with a strong team of certified and promising professionals. Our unique approach and innovative thinking have helped many businesses to expand and gain recognition. Accredited with ISO 9001:2015 and ISO/IEC 27001:2013, Mindpool has proven to be a trusted technology partner to our clients by maintaining a high standard of products/service
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Service Desk Associate
6 days ago
Pune, Maharashtra, India Genesis HR Services Full time**Technical Support Associate (International Voice Process)** **Eligibility Criteria**: Any graduate with minimum 2 year of experience in **Technical support International voice process**(services desk) **Salary**: Upto 6 Lpa + Allowance (night shifts) + Incentives **Immediate Joiners** 5 days working with 2 days split off 24*7 Shifts (US shift) WFO...
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Front Desk Associate
2 weeks ago
Pune, India Alpha Ink Private Limited Full timeFront Desk Associate We’re Hiring! Position: Front Desk Associate Location: Fatima Nagar, Pune Company: Alpha Ink Pvt Ltd (Premium Canon Partners) This role requires a professional with strong communication and interpersonal skills, excellent organizational abilities, and a solid understanding of office procedures and data management. The ability to...
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Service Desk Associate
1 week ago
Pune, India SKYLARK HR SOLUTIONS Full timeExcellent communication skills - **CEFR : B2, C1, C2**. Please add the communication level as per the CEFR framework while profiles are shared. - Work experience on Service Desk with good knowledge on **VPN, O365, remote support, active directory, troubleshooting - printer issues, Bit locker, MS teams, BSOD, bitlocker, driver installation, Printer and wifi...
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Associate Service Desk
2 weeks ago
Pune, Maharashtra, India Mindpool Technologies Full time ₹ 2,50,000 - ₹ 7,50,000 per yearMindpool is hiring for an Associate Service Desk in Pune.Job Requirement:Excellent English communication skills. Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US. Experience with atleast L1 Desktop troubleshooting. The role will require L1 ServiceDesk skills only as the team...
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Front Desk Associate
2 weeks ago
Pune Camp, Maharashtra, India Alpha Ink Private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per yearFront Desk AssociateWe're HiringPosition: Front Desk AssociateLocation: Fatima Nagar, PuneCompany: Alpha Ink Pvt Ltd (Premium Canon Partners)This role requires a professional with strong communication and interpersonal skills, excellent organizational abilities, and a solid understanding of office procedures and data management. The ability to manage front...
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Service Desk Associate
2 days ago
Pune, India Outpace Consulting Services Full timeWe Are Hiring For Service Desk Role With Leading IT Company. (**Immediate Joining to 30 Days**) **Job Location**: Pune **Sal**: 2.50 to 6.00 LPA **Language**: Proficient in English (Read + Write + Speak ) **Role purpose**: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls, web, chat and Service...
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Associate Sme
7 days ago
Pune, India Microland Full timeAdditional details **Level** - P3**Requirement location** - India - Pune**Number of Position** - 1**Employment type** - ML**Cluster/Group** - Microland Delivery**Business Unit** - EMEA**Department** - Computacenter Engineers**Job Description**: Required Skill Technology - End User Issues|Printer+Scanner+Outoook+MS Office+Applications Process - IT Service...
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Senior Service Desk Analyst
2 weeks ago
Pune, Maharashtra, India TransPerfect Full time ₹ 12,00,000 - ₹ 24,00,000 per yearOverview: Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst...
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Service Desk Specialist
2 weeks ago
Pune, India Ensono Full timeJob Description Job Role Summary Provides first level support/initial point of contact for Ensono's associates and/or external clients regarding computer and network related incidents, requests or issues. Captures and documents relevant information through online tracking system, prioritizes issues and investigates solutions. Provides immediate resolution if...
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IT Service Desk
1 day ago
Pune, Maharashtra, India COVET IT INC Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: IT Service Desk (Desktop/ System support)Location: Pune, MaharashtraType: Full Time/ Direct PlacementShift Timing- Rotational shift (rotational week offs)Job Description:Experience & Qualifications· Graduation mandatory·Only SD Experienced candidates can apply.· Candidate should have excellent communication.· Good Knowledge of Laptop/Desktop...