Senior Customer Relationship Professional

7 days ago


surat, India beBeeStrategy Full time

Customer Engagement Strategist RoleIn this pivotal position, you will lead the development and implementation of customer-centric strategies to elevate engagement, retention, and overall client satisfaction. Key responsibilities include analyzing customer data, segmenting target audiences, crafting tailored marketing campaigns, managing CRM tools, and collaborating with cross-functional teams to optimize processes and drive business growth.Essential Responsibilities: Interpret CRM data to identify trends and develop actionable strategies for improvement. Foster lasting relationships with clients through effective communication and interpersonal skills. Develop and execute targeted marketing initiatives based on market segmentation analysis. Oversee CRM projects and ensure timely execution using project management expertise. Manage CRM platforms and tools for efficient data management and customer interaction. Collaborate seamlessly with cross-functional teams to drive business success.



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