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Information Technology Infrastructure Manager

2 months ago

noida, India Infosys Full time
  • In-depth knowledge of core IT infrastructure: Networks, servers, storage, and virtualization technologies.
  • IT Service Management (ITSM) expertise: Demonstrate proficiency in frameworks like ITIL , Incident, Request, and Change Management. for effective IT service delivery.
  • Windows domain & Cloud Proficiency: Possess a Strong knowledge on Active directory, SCCM, AV, VM & Azure.
  • Network Proficiency: Possess a strong understanding of network concepts, protocols, and hands-on experience with network equipment (switches, routers, firewalls).
  • Problem Solving skill: Diagnose and resolve IT issues efficiently.
  • Project management: Plan, execute, and monitor IT projects effectively.
  • Customer-centric: Understand customer needs and ensure high service levels for maximum satisfaction.
  • Resource management: Allocate resources, including staff scheduling, to optimize IT goals.
  • Communication: Effectively communicate technical concepts to both technical and non-technical audiences.
  • Team leader: Motivate and mentor a team of IT professionals.
  • Compliance: Ensure IT operations adhere to relevant regulations and standards through internal and external audits.
  • Vendor management expertise: Manage relationships with IT vendors effectively.
  • Data analysis skills: Interpret data to identify trends and make informed decisions.
  • Asset lifecycle management experience: Proven ability to manage the lifecycle of IT assets.