D365 Business Central Technical Specialist

1 week ago

nagpur, India beBeeBusiness Full time

Business Central Support Specialist JobWe are seeking a highly skilled Business Central Support Specialist to join our team. In this role, you will be responsible for providing top-notch support to our users, ensuring they have the best possible experience with our system.The ideal candidate will have extensive experience working with Microsoft D365 Business Central and a strong background in IT support. You will be responsible for diagnosing and resolving system issues, managing support tickets, and collaborating with cross-functional teams to improve system performance.This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a knack for problem-solving. If you have a strong technical foundation and excellent communication skills, we encourage you to apply for this role.Key Responsibilities:Provide technical support to Business Central users via phone, email, or chat.Diagnose and resolve system issues, including configuration, data, and user errors.Manage support tickets from initial receipt to resolution.Collaborate with functional consultants, developers, and business users to test and deploy solutions.Document support cases, resolutions, and user guides.Support system upgrades, patches, and new release deployments.Assist with user training and onboarding.RequirementsTechnical Requirements:3+ years of experience with Microsoft D365 Business Central.Proficiency in several ISV Products.PowerBI and PowerAutomate experience preferred but not required.Manufacturing experience preferred but not required.Soft Skills:Strong written and verbal communication skills.Ability to be client-facing with support tasks as needed.Proficient in Microsoft Excel, Smart-Sheets, and D365 BC configuration package imports.About UsWe are a dynamic company that values innovation, collaboration, and customer satisfaction. We offer a competitive compensation package, opportunities for professional growth, and a fun work environment.

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