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Boston Institute of Analytics | Operations Executive | Training
2 months ago
Job Title: Operations Executive | Training & Coordination | Mumbai
Location: Mumbai, India
Company: Boston Institute of Analytics
Job Description
Role Overview:
We are looking for a proactive and organized Operations Executive to join our team in Mumbai. The ideal candidate will be responsible for training and onboarding franchisees nationwide, internal staff training, and academic planning across batches. This role requires strong coordination skills, an attention to detail, and the ability to ensure smooth day-to-day operations. This is an exciting opportunity for someone who thrives in a fast-paced environment and has a passion for supporting seamless operations within an educational or franchise setting.
Key Responsibilities:
- Franchisee Training & Onboarding: Train and onboard new franchisees across the country, ensuring they are fully equipped to follow company processes and protocols.
- Internal Staff Training: Conduct training sessions for internal staff on operational processes and protocols, ensuring that standards are met across the organization.
- Documentation & Reporting: Create and maintain documentation, including daily performance tracking reports, standard operating procedures, and other necessary records.
- Academic Activity Coordination: Plan and coordinate academic activities for batches across the country to ensure smooth program execution.
- Operational Oversight: Oversee daily operations, supporting faculty, staff, and the management of physical facilities to ensure schedules and resources are well-coordinated.
- Additional Duties: Perform other operational and administrative tasks as assigned to support organizational goals.
Requirements and Skills:
- Experience: Minimum 1 year of experience in operations management, training, or a related field, preferably within the EdTech or franchise industry.
- Communication Skills: Excellent English communication and presentation skills, both verbal and written.
- Attention to Detail: Strong focus on thoroughness, quality, and accuracy in all aspects of work.
- Customer-Focused: Demonstrated ability to work effectively and positively with a diverse group of stakeholders, including students, faculty, staff, and administrators.
- Industry Knowledge: Up-to-date knowledge of industry practices, trends, and emerging issues.
- Interpersonal Skills: Charismatic, enthusiastic, and competitive personality with excellent interpersonal skills.
- Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for documentation and reporting purposes.
Required Qualifications:
- Education: Bachelor’s degree in any discipline.
Why Join Us?
At Boston Institute of Analytics, you’ll play a critical role in supporting seamless operations and ensuring high standards across our franchise locations. As an Operations Executive, you will work with a supportive team in a fast-paced, growth-focused environment. This role offers the opportunity to develop your skills in training, coordination, and operations management within a leading educational organization.
Apply Now to join a company that values dedication, quality, and customer-focused operations in education
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