Business Central Support Specialist

2 weeks ago


india beBeeSupport Full time

Business Central Support Specialist RoleThis role focuses on providing functional and technical support to resolve system issues and enhance Business Central. A deep understanding of finance, operations, and supply chain processes is essential.Support Business Central users by diagnosing and resolving system issues, managing support tickets, and collaborating with stakeholders to deliver solutions.Work closely with developers, business users, and other teams to test and deploy software upgrades, patches, and new releases.Key Responsibilities:Manage the lifecycle of system upgrades, patches, and deployments to ensure seamless user experience.Develop and maintain user guides, knowledge base articles, and support documentation to improve user engagement and reduce support requests.Identify recurring system issues and collaborate with cross-functional teams to implement process improvements and optimize system performance.As a key member of our team, you will be responsible for delivering high-quality support services, identifying areas for improvement, and driving process innovations that benefit our organization.



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