AI Voice Systems Lead

20 hours ago


mangalore, India beBeeVoice Full time

Job TitleSenior AI Engineer – Voice Agent.About the RoleWe're seeking a seasoned Senior AI Engineer to lead the development of an intelligent, automated voice agent capable of handling real-time customer conversations. This role blends telephony integration, speech recognition, LLM orchestration, and backend API connectivity to deliver seamless, human-like interactions.Design and build voice-first AI systems that connect phone calls to STT, LLM, and TTS pipelines.Integrate telephony platforms with real-time voice workflows.Implement STT/TTS solutions using Whisper, Amazon Transcribe, Google Speech, or Azure Cognitive Services.Orchestrate LLMs using LangChain, LlamaIndex, or equivalent frameworks to manage prompts, tools, and function calls.Develop robust APIs to write conversation outcomes into internal systems and trigger downstream actions.Ensure low-latency, scalable architecture for real-time voice interactions.Cross-functionally collaborate with product, design, and backend teams to align on goals and deliverables.Monitor and optimize performance across voice latency, transcription accuracy, and LLM response quality.



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