Current jobs related to Area Manager - jammu - Royal Enfield

  • Area Manager

    5 months ago

    Jammu, India Royal Enfield Full time

    Job Requirements Position title Area Manager - Service   Reports to Regional Service Manager Job grade Assistant Manager   Location Jammu   Job Purpose Area Manager - Service is responsible for the dealer service performance in the region and will lead the implementation of various service processes. The incumbent will...

  • Area Manager

    2 weeks ago

    Jammu, Jammu and Kashmir, India Royal Enfield Full time

    Job Title: Area Manager - Service LeadJob Summary:As an Area Manager - Service Lead at Royal Enfield, you will be responsible for leading the implementation of various service processes and providing guidance on overall business operations. You will identify areas for improvements and support the implementation of new projects.Key Responsibilities:Create...

  • Area Manager

    4 weeks ago

    Jammu, Jammu and Kashmir, India Royal Enfield Full time

    Job Title: Area Manager - ServiceAt Royal Enfield, we are seeking a highly skilled and experienced Area Manager - Service to lead our dealer service performance in the region. As a key member of our team, you will be responsible for implementing various service processes and providing guidance on overall business operations.Key Responsibilities:Create...

  • Area Sales Manager Jharkhand

    2 weeks ago

    Jammu, Jammu and Kashmir, India Ferrero Full time

    About FerreroFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero...

  • Area Sales Manager Jharkhand

    3 weeks ago

    Jammu, Jammu and Kashmir, India Ferrero Full time

    About FerreroFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero...

  • Sales Area Manager

    4 weeks ago

    Jammu, Jammu and Kashmir, India Mahindra Rise Full time

    Company: Mahindra Rise Role Overview:The Area Sales Manager will be responsible for overseeing retail sales operations, focusing on key deliverables that drive business growth and customer engagement. Key Responsibilities:Retail Sales Management: Oversee the entire sales process from enquiry to booking, ensuring a high level of service and customer...

  • Area Manager

    4 weeks ago

    Jammu, Jammu and Kashmir, India Royal Enfield Full time

    Job Title: Area Manager - ServiceAt Royal Enfield, we are seeking a highly skilled and experienced Area Manager - Service to lead our dealer service performance in the region. As a key member of our team, you will be responsible for implementing various service processes and providing guidance on overall business operations.Key Responsibilities:Create...

  • Area Manager

    6 days ago

    Jammu, Jammu and Kashmir, India Royal Enfield Full time

    Job Title: Area Manager - Service LeadAbout the Role:As a key member of our service team, you will be responsible for driving service performance and excellence across our dealer network.Key Responsibilities:Develop and implement service strategies to improve customer satisfaction and loyaltyCollaborate with dealers to establish and achieve service...

  • Area Sales Manager Wood Coating

    1 month ago

    Jammu, India Knowbiliti Full time

    Area Sales Manager (ASM) for Wood Coatings will oversee the sales operations in Hyderabad & Bangalore and surrounding areas. The role requires developing and implementing strategies to achieve sales targets, building strong relationships with clients, and driving the market penetration of wood coating products. The ideal candidate will have experience in...

  • Area Sales Manager Wood Coating

    4 weeks ago

    jammu, India Knowbiliti Full time

    Area Sales Manager (ASM) for Wood Coatings will oversee the sales operations in Hyderabad & Bangalore and surrounding areas. The role requires developing and implementing strategies to achieve sales targets, building strong relationships with clients, and driving the market penetration of wood coating products. The ideal candidate will have experience in...

  • Area Sales Manager Wood Coating

    1 month ago

    Jammu, India Knowbiliti Full time

    Area Sales Manager (ASM) for Wood Coatingswill oversee the sales operations in Hyderabad & Bangalore and surrounding areas.The role requires developing and implementing strategies to achieve sales targets, building strong relationships with clients, and driving the market penetration of wood coating products.The ideal candidate will have experience in the...

  • Area Sales Manager Wood Coating

    1 month ago

    jammu, India Knowbiliti Full time

    Area Sales Manager (ASM) for Wood Coatingswill oversee the sales operations in Hyderabad & Bangalore and surrounding areas.The role requires developing and implementing strategies to achieve sales targets, building strong relationships with clients, and driving the market penetration of wood coating products.The ideal candidate will have experience in the...

  • Area Sales Manager

    3 months ago

    Jammu, India Mahindra Rise Full time

    Company: Mahindra Last Mile Mobility Limited Responsibilities & Key DeliverablesRetail Sales - Manage E-T-B-R (Enquiry, Test Drive, Booking, Retail.Plan and execute activations for enquiry generation.Ensure quality and quantity of test drive (from all enquiry sources.Ensure accuracy and authenticity of booking data.Achieve retail as per targets, VDN...

  • Area Sales Manager Wood Coating

    1 month ago

    Jammu H.O, India Knowbiliti Full time

    Area Sales Manager (ASM) for Wood Coatingswill oversee the sales operations in Hyderabad & Bangalore and surrounding areas.The role requires developing and implementing strategies to achieve sales targets, building strong relationships with clients, and driving the market penetration of wood coating products.The ideal candidate will have experience in the...

  • Area Sales Officer

    7 months ago

    Jammu, India Piramal Group Full time

    Business: Piramal Consumer Products Division Location: Kurla, Mumbai Travel: High Job Overview: The incumbent will be responsible driving the secondary sales and merchandizing by building and developing long term relationships with the retailers Key Stakeholders: Internal Marketing, Supply Chain, Human Resources, Sales Development  Key Stakeholders:...

  • Sr. Territory Manager

    5 months ago

    Jammu, India Mahindra Rise Full time

    Company: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables• To guide the Service Mechanics in technical problem solving and de-bottlenecking at the dealerships.• To increase dealer’s profitability by service schemes like annual maintenance contracts, service improvements etc. • To project the service activities, initiatives taken...

  • Sales and Merchandising Manager

    4 weeks ago

    Jammu, Jammu and Kashmir, India Piramal Group Full time

    Job Title: Area Sales Officer Job Overview: We are seeking a highly motivated and experienced Area Sales Officer to join our team at Piramal Consumer Products Division. The successful candidate will be responsible for driving secondary sales and merchandising by building and developing long-term relationships with retailers. Key Responsibilities: •...

  • Service Operations Manager

    3 weeks ago

    Jammu, Jammu and Kashmir, India Royal Enfield Full time

    Job Title: Service Operations ManagerJob Summary:Royal Enfield is seeking a highly skilled Service Operations Manager to lead the implementation of various service processes and provide guidance on overall business operations. The incumbent will identify areas for improvements and support the implementation of new projects.Key Responsibilities:Create...

  • Electrical Project Manager

    6 days ago

    Jammu, Jammu and Kashmir, India Larsen & Toubro Full time

    Electrical Project ManagerWe are seeking a highly skilled Tunnel Electrical Manager to join our team. As a key member of our organization, you will be responsible for the electrical maintenance of equipment, ensuring the smooth operation of our tunnel construction project.Key Responsibilities: Electrical maintenance of equipment PLC maintenance related to...

  • Account manager

    3 months ago

    Jammu, India Snaphunt Full time

    The OfferFantastic work cultureOpportunity to make a positive impactOpportunity within a company with a solid track record of performanceThe JobBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsEnsure the timely and successful delivery of our solutions according to customer needs and...

Area Manager

2 months ago

jammu, India Royal Enfield Full time
Job Requirements

Position title

Area Manager - Service

 

Reports to

Regional Service Manager


Job grade

Assistant Manager

 

Location

Jammu

 

Job Purpose

Area Manager - Service is responsible for the dealer service performance in the region and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects.

 

Key Responsibilities

  • Create customer engagement plans based on market behavior and competition targeting areas where the potential is high and the turnaround of customer is less
  • Responsible for Increase of After Sales Service and thereby increased customer market share
  • Responsible for workshop loading and achieving defined targets by number of job orders and service volumes
  • Identify their individual needs and provide service required to exceed expectations
  • Ensure customer satisfaction through quality and timeliness of work done for customers
  • Maximize customer loyalty and retention, by ensuring that customers receive constant care and attention
  • Managing all service department employees, as well as monitoring their performance
  • Publish customer engagement events organized by Royal Enfield to customers well in advance to increase the hype in the market
  • Organize service camps to increase service market share and monitor the efficacy of the service camps centrally with respect to delta revenues to the dealer and Royal Enfield
  • Contribute to the development of a strategic business plan for spare parts including market watch, channel partner visits, dealer visits and competitor information
  • Ensure effective closing of customer complaints within the agreed timeline, feedback handling and resolution – Onsite
  • Lead Product Quality Reporting including collecting Pre Delivery Inspection (PDI) feedback from distributors and warranty claim parts audit
  • Create attractive schemes which will cover the target customer to attempt a service visit to the workshop
  • Inform the customer via communication medium like SMS, and social media of Royal Enfield about the benefits of doing on-time periodic service, service reminders and follow-up calls to increase the revenues, age-wise unique customer market share to the next level
  • Intimate customers about benefits on availing services like Road Side Assistance, insurance renewal, Annual maintenance contracts and other peace of mind products of Royal Enfield well in advance
  • Provide tips to customers on a daily basis on additional care of the motorcycle and its maintenance
  • Conduct routine meetings via web or in-person to understand the ground reality to improve the business among the aftersales regional retail team
  • Support the company on understanding current service customers' profile and expectations
  • Provide spare parts management support to the Channel Partners and supportive interaction with factory team
  • Ensure New Model Service Readiness via Service Training, Initial Parts Kit (planning and procurement), Tools and Equipments for new models etc

Work Experience

Education

Bachelors in Engineering (Automobile / Mechanical)

 

Experience

  • 7+ years of experience in a similar role
  • Extensive service marketing experience
  • Knowledge of dealer service/ parts operations
  • Territory and dealer management experience