Operations Manager

1 day ago

gautam buddha nagar, India Talent Toppers Full time

Position Summary: We are seeking a highly motivated, dedicated, and detail-oriented individual to join our client's team as a manager to lead Life Insurance BPS operations. This role demands strong leadership, operational discipline, and a sharp focus on service delivery. The Operations Manager will be responsible for managing end-to-end business processes, ensuring adherence to service level agreements, and driving operational efficiency across teams. Key responsibilities include overseeing daily operations, managing performance metrics, improving workflows, and fostering a culture of accountability and continuous improvement. The role also involves close coordination with cross-functional teams to ensure consistent, high- quality outcomes aligned with client expectations and business goals. Skills & Experience Required Minimum hands on experience of 14+ Years. Define, document, and ensure standardized processes, methodologies, and controls to deliver high-quality services and reduce risks. Conduct reviews and assessments to identify areas for improvement and ensure compliance with ISO 9001 and QMS certifications. Integrate multiple QA tools to establish effective workflows and develop comprehensive KPI dashboards leveraging Digital QA Tools, AI, and ML to provide real-time visibility into metrics and trends. Maintain all standardized QMS full audit forms/scorecards in a central location, allowing authorized users to configure them as per the QMS program's specific needs. Ensure flexibility in quality sampling based on comfort levels and scoring aligned with the severity of a step within the overall process. Coordinate with BA, AWD, SmartX, Reporting, and QA teams to drive standardization across processes. Implement QMS processes, such as risk governance, compliance, and controls, to ensure conformance with the QA program. Review and track go-to-green actions for non-green engagements to drive continuous improvement. Support GRC efforts by gathering information to identify trends and concerns, enabling timely mitigations and preventative actions. Ensure data collection is accurate and timely for effective risk management. Utilize QC tools to streamline data collection, analysis, and reporting for proactive issue resolution. Qualifications Graduate/Post-Graduate Certification in Life Insurance Domain will be an added advantage.

  • Operations Manager

    2 weeks ago

    Gautam Buddha Nagar, India Elysion Softwares Private Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    About the RoleWe are looking for a motivatedOperations Managerto join our team. This role is ideal for students from anymanagement-related fields Candidates not prefferable) who are eager to gain hands-on experience in operations, partner management, and problem-solving.You will work closely with the team tohire product partners, train and support them,...

  • Operations Manager

    1 week ago

    gautam buddha nagar, India Aparna Kaushik Design Group Full time

    About the Company: Aparna Kaushik Design Group, led by architect and Founding Principal Aparna Kaushik, merges European classicism with modernist tropical architecture. Specializing in luxury estates and residences, the firm offers comprehensive design services spanning architecture, interiors, furniture, lighting, and product design. For more information...

  • Asst. Manager/ Sales

    1 week ago

    gautam buddha nagar, India Enerdyne Devices Pvt. Ltd. Full time

    Job opening: Asst. Manager/ Sales & Operations Location : (1) NOIDA Experience: 6-12 years About us: Enerdyne is a pan-India automotive electro-component solutions company serving major automotive brands like Honda, BAJAJ, TVS, Maruti Suzuki, Tata Motors and Mahindra, through their Tier 1 suppliers such as Motherson, Yazaki, Minda and APTIV for past three...

  • Head of Global Operations

    2 weeks ago

    gautam buddha nagar, India Three Across Full time

    Role: Global Operations Head – Insurance (UK Market) Location: Noida, Chennai, Hyderabad, Bengaluru & Gurugram Work Model: Work From Office Shift: UK Hours We are inviting applications for the role of Global Operations Head – Insurance (UK Market). This senior leadership role is responsible for overseeing large-scale Insurance Operations. The position...

  • Sales Operations Executive

    7 days ago

    gautam buddha nagar, India PW (PhysicsWallah) Full time

    🚀 We’re Hiring: Senior Associate – Sales Operations | PhysicsWallah 📍 Location: Noida, Sector 62 🗓️ Working Days: 6 Days (Work from Office) 💼 Department: Sales About PhysicsWallah (PW): PhysicsWallah is India’s fastest-growing EdTech platform, redefining how students learn and succeed. Our mission is to make high-quality education...

  • Director of Production Operations

    7 days ago

    gautam buddha nagar, India Careray Digital Medical Technology Co., Ltd. Full time

    Position Title: Director – Production & Operations Work Location: Noida, India Key Responsibilities Manage local product registration processes, production planning management, production cost control, and scenario management. Liaise with regulatory authorities to ensure timely approvals. Lead the establishment and implementation of site-level quality...

  • Content Operations

    3 days ago

    gautam buddha nagar, India Inshorts Full time

    JD- Assamese Content Operations Inshorts is looking to hire for someone to work for the profile of an Assamese Content Operations. Responsibilities: Connect with and manage creators. Review and ensure the quality of content. Requirements: Must have: Proficiency in Assamese language. Good to have : Experience in voice-over work. Work location: Noida CTC - As...

  • Desktop Publishing Operator

    3 days ago

    gautam buddha nagar, India Fundabox Full time

    Company Description Fundabox is a smartbook platform for students in classes 9th-10th, NEET, and IIT. The platform offers a comprehensive range of educational content and activities, including practice tests, video lessons, and interactive simulations. The platform is designed to help students learn and revise better and provides personalized guidance and...

  • Cloud Solution Operations Engineer

    1 day ago

    gautam buddha nagar, India Ingenico Full time

    Cloud Solution Operations Engineer About Ingenico Ingenico is the global leader in payment acceptance and services. We support our customers—and their customers—to do more with payments. Active in 37 countries with over 3,500 employees, we have been at the forefront of the commerce landscape for over four decades. With more than 40 million payment...

  • Sales Operation Intern

    3 days ago

    gautam buddha nagar, India Kratikal Full time

    What You’ll Do Analyze sales data and spot trends or opportunities Help make sales processes more efficient Assist in sales forecasting and planning Maintain CRM data (cleaning, updating) Create sales reports and dashboards Support sales enablement (training material, process docs) Use data to suggest process improvements Help design parts of sales...