Desktop Engineering Specialist

4 days ago


mumbai, India beBeeDesktopEngineering Full time

Desktop Engineering SpecialistWe are seeking an experienced Desktop Engineering Specialist to join our team. The ideal candidate will be responsible for investigating and resolving systemic issues that negatively affect the end user experience, and implementing solutions to increase productivity.Troubleshooting: Utilize advanced troubleshooting techniques and root cause analysis to resolve desktop-related issues efficiently.Expertise in Desktop Experience (DEX): Leverage your deep understanding of DEX to enhance user productivity and satisfaction.Automation: Develop and implement automation scripts to streamline desktop management tasks.Collaboration: Work closely with other IT teams to ensure seamless integration and support of desktop systems.User Support: Provide expert-level support to end-users, addressing their technical concerns and training them on best practices.Requirements:7-10 years of experience in Windows desktop engineering or a related field.Subject matter expert in Windows OS internals (kernel, registry, services, drivers, etc).Working knowledge of OS-level troubleshooting tools.Experience utilizing a Unified Endpoint Management tool for managing domain and Entra Windows devices.Strong background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization.Knowledge of operating system level logging.Excellent problem-solving skills with a focus on root cause analysis and resolution.Experience with scripting languages such as PowerShell for automation.Strong verbal and written communication skills.



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