Network Engineer

7 days ago


tamil nadu, India CBTS Full time

Hiring = Network Engineer L1


Experience

  • 2-4 Years
  • Basic understanding of networking concepts and protocols.
  • Experience with SD-WAN technologies and tools.
  • Familiarity with circuit monitoring tools and techniques.
  • Strong communication skills for effective ISP coordination.
  • Ability to generate and analyze technical reports.

Special Knowledge, Skills, and Abilities

  • Excellent communication skills (written and verbal)
  • Ability to communicate correctly and clearly with all internal and external customers.
  • Excellent documentation skills
  • Good comprehension skills ability to clearly understand and state the issues customers present.
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
  • Work successfully in a team environment as well as independently
  • Ability to use a desktop computer system.
  • Familiarity with Windows, Microsoft Office & Browsing Internet resources.
  • Excellent typing skills
  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
  • Flexible with the working schedule; may be expected to work weekends, holidays and events.
  • Ability to approach problems logically and rationally.
  • Action oriented and self-disciplined
  • Organized and detail oriented.
  • Resolving Technical complex queries
  • Drive continuous improvement through root cause identification and defect elimination.


Work Location:

  • Chennai (Work from office – NO REMOTE work option)


Work Environment:

24/7 and 5 days of work from office.


Interested can share resume to hemamalini.dhanasekaran@cbts.com


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