Collections Specialist

2 days ago


tamil nadu, India TalentBridge Full time

Job Title: Collection SpecialistLocation: Trichy Road, Vasanth Nagar, Coimbatore, Tamil Nadu (Onsite)Shift: 4 pm to 1 am ISTWe are seeking experienced Accounts Receivable (AR) Callers – US Collections with a strong background in customer follow-ups, collections strategy, dispute resolution, and credit control. This role requires high ownership, self-learning ability, and the capability to manage high-volume AR portfolios independently.If you have hands-on experience working with US customers, managing Net 30/60/90 portfolios, and driving collection outcomes in a manufacturing environment, this opportunity is for you.Key Responsibilities:Manage 400+ customer accounts per AR with end-to-end collections ownership.Make outbound calls to US customers and follow up on outstanding invoices.Achieve $20M monthly collection targets (40–50% within the team).Resolve disputes, track payment commitments, and escalate high-risk accounts.Work extensively through email follow-ups and maintain a 400+ call volume per week.Monitor AR aging buckets: Net 30 / 60 / 90 days.Collaborate cross-functionally with sales, finance, and customer service teams.Update records accurately in Infor LN and maintain reports in Excel.Required Experience & SkillsStrong background in Collections Experience in the Manufacturing industry is highly preferred.Shared services: 2nd preferenceMust be a self-learner with strong analytical skills.Excellent communication and negotiation skills.Strong Excel expertise: Formulas, Pivot Tables, Power Query.Experience handling large global customers and high-value portfolios.



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