Senior Operational Consultant

2 weeks ago

pune city, India Index Infotech Full time

Job Summary: Index Infotech is seeking a highly experienced Senior Operational Consultant to drive strategic businessimprovements, optimize processes, and enhance overall operational efficiency. This role requires deepexpertise in business operations, process transformation, and strategic advisory, providing keyrecommendations to senior leadership. The ideal candidate will bring 10+ years of proven experience inoperational consulting (SCM & Manufacturing), leading large -scale process enhancements, and deliveringimpactful results across complex business environments.Key Responsibilities:Design, customize, and deploy EPICOR ERP solutions based on business needs, focused on operational best practices in new business implementations.Identify opportunities for operational process improvements and efficiencies using Epicor Kinetic functionalities.Document operational processes, procedures, and system changes to ensure knowledge transfer and compliance.Collaborate cross -functionally with other team members to resolve issues, ensure smooth outcomes, and provide an excellent customer experience for internal and external customers.Provide training and support to users, addressing their inquiries and resolving issues.Stay updated on Epicor best practices and emerging trends to enhance system utilization and effectiveness.Experience in analyzing business requirements and conducting gap analysis, and documenting the same.Good verbal and written communicationShould be willing to travel when the project demands.Guide senior management in change management strategies to implement new processes effectively and technologies.Provide mentorship and leadership to junior consultants and operational teams. Requirements8+ years of experience in operational consulting, business process improvement, or enterprise transformation.Proven track record of leading high -level operational projects and delivering measurable improvements.Master's degree in Business Administration, Operations Management, or a related field (preferred).Expertise in workflow optimization, business strategy, financial impact analysis, and regulatory compliance.Strong data -driven decision -making skills with experience in businessExceptional communication and leadership abilities, with experience in advising C -suite executives.Knowledge of ERP systems, automation tools, and digital transformation strategies.Ability to lead large -scale operational change initiatives and drive organizational improvements.

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