After Sales EXECUTIVE

3 days ago


mehsana, India Real Placements Full time

Job Description:Job Description:  After Sales Department (Assistant)The ideal candidate will possess good communication skills and a presentable personality. The After-Sales Assistant's responsibilities include generating leads, making sales calls, budgeting, customer follow-up, continuously updating our CRM database, meeting after-sales targets, and focusing on selling quality spare parts to customers. To be successful as an after-sales assistant you should be an inspired self-starter and able to drive sales growth. After-sales assistants should establish and retain contact with customers so that they can easily obtain customer feedback concerning the quality of their company's product.Responsibilities:On-call service (24x7x365).Preparing quotations for spare parts.Arranging the details for making commercial invoices & e-way bills of spare parts.Transportation/Courier arrangement (Logistics) for spare parts delivery of local and overseas customers.Payments follow-ups of spare parts.Maintaining the stock of fast-moving spare parts from local and overseas for local and overseas customers.Delivery of short supplies/ Replacement material.Maintaining the soft records of service and spare parts in MS Office.Procuring and maintaining the spare parts for all the customers who have fully automated projects as well as for different projects too.Responsible for maintenance of factory.Responsible for all IT equipment and assets.Provide periodic reports to management on all after-sales activities.Requirements:Min 3 years of experience in after-sales support in a Construction equipment manufacturing company.Bachelor's degree in Mechanical/ Electrical EngineeringStrong verbal and written communicator.Excellent phone and presentation skills.Proficiency in Microsoft Office, MIS.Good negotiation and problem-solving skills.Outstanding organizational and time management skills.



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