Admission Executive

3 days ago

thiruvananthapuram, India XYLEM LEARNING Full time

Job Title: Admission ExecutiveLocation: TrivandrumDepartment: AdmissionsPosition SummaryWe are seeking a dedicated and personable Admission Executive to manage and lead the student admission process. As the first point of contact for prospective students and their families, you will play a vital role in guiding them through every stage of the enrollment journey. This role requires a proactive communicator with excellent organizational skills and the ability to represent our institution with professionalism, empathy, and care.Key ResponsibilitiesManaging Student InquiriesRespond promptly to inquiries from prospective students and parents via phone, email, and in-person interactions.Provide accurate and transparent information regarding academic programs, entry requirements, and the admission process.Application ProcessingReview and verify application forms for accuracy and completeness.Track and manage essential documentation such as transcripts, ID proofs, and test results.Admission GuidanceSupport applicants and their families throughout the admission process.Offer personalized guidance, address queries, and ensure a smooth and positive enrollment experience.Event CoordinationOrganize and participate in admission-related events such as open houses, info sessions, and campus tours.Represent the institution at educational fairs and external recruitment events.Data and Records ManagementMaintain accurate records of prospective students and application statuses using CRM tools.Generate reports to track performance, trends, and admission targets.Policy ComplianceEnsure all admission procedures comply with institutional policies and applicable regulations.Stay updated on changes in education policy and adapt procedures accordingly.Collaboration and StrategyWork closely with the marketing team to plan and execute effective student recruitment campaigns.Coordinate with academic departments to resolve applicant-specific concerns.Continuous ImprovementGather and analyze feedback from applicants and newly enrolled students to enhance the admission process.Experience & QualificationsBachelor’s degree in any discipline (preferred background in Business, Education, or Marketing).Prior experience in admissions, counseling, or customer service is an advantage.Key SkillsExcellent communication and interpersonal skillsStrong organizational and time-management abilitiesProficiency with CRM tools and MS OfficeAttention to detail and strong problem-solving aptitudeAbility to manage multiple priorities in a fast-paced environment

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    3 days ago

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