Admission Executive

21 hours ago

Thiruvananthapuram, India XYLEM LEARNING Full time

Job Title:Admission Executive Location:Trivandrum Department:AdmissionsPosition Summary We are seeking a dedicated and personableAdmission Executiveto manage and lead the student admission process. As the first point of contact for prospective students and their families, you will play a vital role in guiding them through every stage of the enrollment journey. This role requires a proactive communicator with excellent organizational skills and the ability to represent our institution with professionalism, empathy, and care.Key Responsibilities Managing Student Inquiries Respond promptly to inquiries from prospective students and parents via phone, email, and in-person interactions. Provide accurate and transparent information regarding academic programs, entry requirements, and the admission process. Application Processing Review and verify application forms for accuracy and completeness. Track and manage essential documentation such as transcripts, ID proofs, and test results. Admission Guidance Support applicants and their families throughout the admission process. Offer personalized guidance, address queries, and ensure a smooth and positive enrollment experience. Event Coordination Organize and participate in admission-related events such as open houses, info sessions, and campus tours. Represent the institution at educational fairs and external recruitment events. Data and Records Management Maintain accurate records of prospective students and application statuses using CRM tools. Generate reports to track performance, trends, and admission targets. Policy Compliance Ensure all admission procedures comply with institutional policies and applicable regulations. Stay updated on changes in education policy and adapt procedures accordingly. Collaboration and Strategy Work closely with the marketing team to plan and execute effective student recruitment campaigns. Coordinate with academic departments to resolve applicant-specific concerns. Continuous Improvement Gather and analyze feedback from applicants and newly enrolled students to enhance the admission process.Experience & Qualifications Bachelor’s degree in any discipline (preferred background in Business, Education, or Marketing). Prior experience in admissions, counseling, or customer service is an advantage.Key Skills Excellent communication and interpersonal skills Strong organizational and time-management abilities Proficiency with CRM tools and MS Office Attention to detail and strong problem-solving aptitude Ability to manage multiple priorities in a fast-paced environment

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