Admission Executive

1 day ago

Thiruvananthapuram Thiruvananthapuram Trivandrum India XYLEM LEARNING Full time

Job Description Job Title: Admission Executive Location: Trivandrum Department: Admissions Position Summary We are seeking a dedicated and personable Admission Executive to manage and lead the student admission process. As the first point of contact for prospective students and their families, you will play a vital role in guiding them through every stage of the enrollment journey. This role requires a proactive communicator with excellent organizational skills and the ability to represent our institution with professionalism, empathy, and care. Key Responsibilities Managing Student Inquiries - Respond promptly to inquiries from prospective students and parents via phone, email, and in-person interactions. - Provide accurate and transparent information regarding academic programs, entry requirements, and the admission process. Application Processing - Review and verify application forms for accuracy and completeness. - Track and manage essential documentation such as transcripts, ID proofs, and test results. Admission Guidance - Support applicants and their families throughout the admission process. - Offer personalized guidance, address queries, and ensure a smooth and positive enrollment experience. Event Coordination - Organize and participate in admission-related events such as open houses, info sessions, and campus tours. - Represent the institution at educational fairs and external recruitment events. Data and Records Management - Maintain accurate records of prospective students and application statuses using CRM tools. - Generate reports to track performance, trends, and admission targets. Policy Compliance - Ensure all admission procedures comply with institutional policies and applicable regulations. - Stay updated on changes in education policy and adapt procedures accordingly. Collaboration and Strategy - Work closely with the marketing team to plan and execute effective student recruitment campaigns. - Coordinate with academic departments to resolve applicant-specific concerns. Continuous Improvement - Gather and analyze feedback from applicants and newly enrolled students to enhance the admission process. Experience & Qualifications - Bachelor's degree in any discipline (preferred background in Business, Education, or Marketing). - Prior experience in admissions, counseling, or customer service is an advantage. - Key Skills - Excellent communication and interpersonal skills - Strong organizational and time-management abilities - Proficiency with CRM tools and MS Office - Attention to detail and strong problem-solving aptitude - Ability to manage multiple priorities in a fast-paced environment

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