Business Channel Manager
1 day ago
About the Role The position requires analytical as well as collaboration skills to strengthen the SA performance across channels. S/he should be able to manage data/information and optimize distribution channel performance which will ensure delivery on defined objective of building a sustainable savings account book. The incumbent will have to continuously monitor and optimize business quality, productivity, and performance. Responsibilities Strategy and Planning Should have the ability to collaborate with sales, product and marketing stakeholders to ensure execution framework. Should have the ability to effectively engage with regional leadership and cross functional teams and articulate/present the progress on defined business objectives. Effectively use positive influencers and counter negative influencers to drive and meet business objectives. Drive complex business analysis to identify opportunity to improve book growth. Revenue KPIs SA AMB Growth CIB Book growth Growth in Identified segment Other Strategic components Implementation knowledge/data framework Key projects including portfolio health check Dashboard to drive business objective Cross sell Monitoring to improve portfolio engagement and thereby improve overall growth Campaign ideation and enabling the channel to drive the campaign Policies, Processes & Procedures Ensuring implementation of the risk policies and processes and ensure that existing business meets the stipulated regulatory guidelines. Should continuously monitor the sourcing quality and bring forth any anomalies across all markets. Drive the SA acquisition, CIB book growth strategically by providing necessary support/analytics. Collect, analyze, and interpret data based on defined business objective. Accountable for building the overall SA book, NRV growth for the region. Drive key behaviors like digital activation, Cross sell. Primary usage to improve portfolio health. Track teams’ productivity across parameters and monitor daily book movement along with the sourcing quality. Build strong collaboration with key stakeholders for driving new concept/product/program in line with SA franchise growth. Develop an understanding of problems faced by customers and employ existing or new methods to find solutions timely thereby enabling the Regional Savings Account Managers. Analyze business trends and market offerings to help in fine-tuning customer offerings. Help build product features to suit market requirements. Must be proficient in Microsoft tools (Excel/Ppt). Data visualization skills, knowledge of SQL query/tableau/Power BI is a plus. Campaign success Ideate new customer offerings basis trends and execute campaign by collaborating with the stakeholders. People Management Managing internal and external stakeholders and demonstrate good Interpersonal skills to facilitate stakeholder support on all processes/system alignment. Individual with a go-getter attitude, should be able to work independently by collaborating with multiple business groups in driving bank's SA and investment business strategy. Education ·- Essential: Post-Graduate, CA or MBA from a recognized university · Preferred: MBA From premium business schools will be preferred Experience ·- Essential: 2-5 years of experience with Channel Management/ Analytics domain · Preferred: Experience in branch banking / SA and investment product teams preferred
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