ServiceNow Pre-Sales and Solutions Architect

5 days ago


tamil nadu, India KANINI Full time

Job Summary:We are seeking a ServiceNow Solutions Architect with expertise in presales and solution delivery to drive strategic engagements and implement scalable ServiceNow solutions. The ideal candidate will collaborate with sales, technical teams, and clients to design tailored ServiceNow solutions across various modules, including ITSM, ITOM, HRSD, CSM, SecOps, and GRC/IRM.Key Responsibilities:Presales & Solutioning:• Lead presales activities, including RFP/RFI responses, customer demos, and technical workshops.• Collaborate with sales teams to understand customer needs and craft tailored ServiceNow solutions.• Design high-level architecture and implementation roadmaps for prospective clients.• Develop proof-of-concept (PoC) solutions and prototype demos to showcase ServiceNow capabilities.• Assist in cost estimation, effort sizing, and proposal documentation.• Conduct customer presentations and technical deep-dive sessions.Solution Architecture & Delivery:• Define and implement ServiceNow architecture and enterprise-wide solutions aligned with business objectives.• Provide technical leadership in the design, configuration, and integration of ServiceNow applications.• Ensure adherence to best practices, governance, and scalability standards.• Guide developers and architects on ServiceNow development and implementation best practices.• Stay up to date with the latest ServiceNow releases, features, and industry trends.Required Skills & Qualifications:• 10 years of experience in ServiceNow solution architecture, presales, and delivery.• Strong expertise in ITSM, ITOM, HRSD, CSM, SecOps, and GRC/IRM modules.• Proven experience in presales engagements, technical solutioning, and customer interactions.• Expertise in ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Client Scripts, UI Policies, Flow Designer, Integration Hub).• Experience designing and implementing ServiceNow integrations with enterprise systems.• Strong knowledge of CMDB, Discovery, Service Mapping, and Event Management.• Ability to develop and present technical proposals, PoCs, and architecture roadmaps.• Experience with ServiceNow performance tuning, scalability, and security best practices.• ITIL knowledge and experience with enterprise ITSM/ITOM transformations.• Excellent communication, stakeholder management, and leadership skills.



  • Chennai, Tamil Nadu, India, Tamil Nadu KANINI Full time

    Job Summary:We are seeking a ServiceNow Solutions Architect with expertise in presales and solution delivery to drive strategic engagements and implement scalable ServiceNow solutions. The ideal candidate will collaborate with sales, technical teams, and clients to design tailored ServiceNow solutions across various modules, including ITSM, ITOM, HRSD, CSM,...


  • Tamil Nadu, India Krossark Full time

    Key Responsibilities: Collaborate with stakeholders to gather requirements and translate them into functional and technical designs in ServiceNow. Define and architect end-to-end ServiceNow solutions across ITSM, ITOM, HRSD, CSM, or other modules as needed. Provide expert guidance on ServiceNow capabilities, architecture best practices, and roadmap planning....


  • Tamil Nadu, India Krossark Full time

    Key Responsibilities: Collaborate with stakeholders to gather requirements and translate them into functional and technical designs in ServiceNow. Define and architect end-to-end ServiceNow solutions across ITSM, ITOM, HRSD, CSM, or other modules as needed. Provide expert guidance on ServiceNow capabilities, architecture best practices, and roadmap planning....


  • tamil nadu, India Krossark Full time

    Key Responsibilities:Collaborate with stakeholders to gather requirements and translate them into functional and technical designs in ServiceNow.Define and architect end-to-end ServiceNow solutions across ITSM, ITOM, HRSD, CSM, or other modules as needed.Provide expert guidance on ServiceNow capabilities, architecture best practices, and roadmap...


  • Guindy, Chennai, Tamil Nadu, India Prodapt Full time

    Overview: As an OSS/ServiceNow Architect, you will be responsible for designing, implementing, and maintaining ServiceNow OSS solutions to streamline and enhance network, IT and service management processes. You will work closely with cross-functional teams, including Network, IT, operations, and service delivery, to ensure the successful deployment and...


  • Chennai, Tamil Nadu, India Phygital Insights Full time

    Full time - | - Work From Office - This Position is Currently Open **Department / Category**: **ARCHITECT** - Listed on Feb 03, 2025 **Work Location**: **CHENNAI** **Job Descritpion of ServiceNow CMDB Architect**: 6+ Years Relevant Experience **Job Summary**: **Key Responsibilities**: - Architect and manage the ServiceNow CMDB, ensuring data integrity,...

  • Technical Lead

    2 weeks ago


    tamil nadu, India Tata Consultancy Services Full time

    Job DescriptionRole : ServiceNow Technical Lead.Required Technical Skill Set : ServiceNow, ITSM Modules, ITOM, HRSD, SecOps, GRX, ITBM, CSM, and other ServiceNow modules.Desired Experience Range : 6 - 8 Years.Location of Requirement : Chennai, Tamil Nadu, India.Desired Competencies (Technical/Behavioral Competency)Must-HaveTechnical CompetencyExperience as a...

  • Servicenow Architect

    11 hours ago


    Chennai, Tamil Nadu, India Kiash Solutions LLP Full time

    Exp - 8+ yrs CTC 35 LPA Chennai **Minimum 8+ Years of experience** **- Design and implement medium to large-scale ServiceNow solutions aligning with organizational goals.** **- Possess deep knowledge in Integration Hub, App Engine, JEA, and CSDM models.** **Should be an expert in Service Catalog development and customizing workflows, business rules and...

  • Solution Architect

    1 week ago


    Chennai, Tamil Nadu, India Protominds Full time

    **As a Solutions Architect, you will be responsible for**: - Technical customer engagements, including pre - and post-sales. - Assist customers with onboarding to the platform. - Educate customers on data sharing best practices and drive awareness of new features. - Help customers plan new use case development and rollouts, including integrations to 3rd...

  • ServiceNow developer

    2 weeks ago


    tamil nadu, India ITC Infotech Full time

    Hi, We have multiple openings for the role of ServiceNow Developer and Senior Developer rolesWork location: ChennaiThe Senior ServiceNow Developer will be responsible for designing, developing, and implementing ServiceNow solutions to meet the needs of our organization.The ideal candidate will have extensive experience in ServiceNow development, a strong...