Senior Policy Specialist

Designation: Senior Policy Specialist Location: Bengaluru, India Why should you choose us? Rakuten empowers through technology. Rakuten Group offers various services in e-commerce, fintech, digital content and communications to many users worldwide. Rakuten Symphony focuses on innovations for the telecommunication industry such as, but not be limited to, open, trustworthy, and resilient radio access systems; highly advanced edge networks and platforms; and efficient operations using artificial intelligence (AI). Within Rakuten Symphony, Cyber Security is an organization that demonstrates excellence, innovation, and leadership in Cloud-Native Security, Networking and Automation for 5G and beyond. To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent based in India. We are looking for passionate individuals to join our Cyber Security team to help incubate and develop security solutions aligning with our Innovation efforts. Let’s build the future of mobile telecommunications together About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit Responsibilities Policy Analysis & Development Analyze existing legislation, regulations, and organizational policies to pinpoint gaps, strengths, and areas for improvement. Conduct in-depth research on policy issues, trends, and stakeholder impacts to shape or refine policy proposals. Strategic Advice & Recommendations Develop and recommend policy options, providing strategic advice to senior leadership or decision-makers. Evaluate potential social, economic, and environmental impacts of proposed policies, highlighting risks, benefits, and implementation implications. Stakeholder Engagement & Consultation Coordinate and lead stakeholder consultations—including government agencies, non‑profits, private sector entities—to gather input and build consensus around policy initiatives. Act as liaison with professional associations, legislators, funders, and external audiences to foster relationships and support. Communication & Reporting Prepare and deliver reports, policy briefings, and presentations for internal and external stakeholders, including senior officials and legislative bodies. [interviewguy.com], [climbtheladder.com] Author policy papers, position statements, and publications that disseminate analysis and recommendations. Monitoring & Evaluation Oversee the implementation of adopted policies, tracking outcomes and performance metrics. Monitor policy change and evaluate effectiveness, recommending modifications as needed. Administrative & Programmatic Support Manage administrative tasks related to policy work, including coordinating committees, maintaining documentation, and planning meetings. Facilitate member or stakeholder communications through newsletters, websites, or social media channels. Requirements 4-7 years' experience of a similar role Awareness of employment laws and regulations related to rewards and benefits. Proficiency in drafting policy documents. Analytical and able to interpret metrics and generate insights from data. Good understanding of global employee and HR related policies including benefits, incentives, and recognition programs. Expertise in continuous improvement methodologies such as Lean or Six Sigma, with a strong track record of leading process improvement initiatives and driving measurable outcomes. Excellent written and verbal communication skills. Strong relationship building skills with various cross-functional teams. Strong attention to detail and a commitment to accuracy in all tasks. Excellent analytical, problem solving, and time-management skills. RAKUTEN SHUGI PRINCIPLES: Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, always advance. Only be satisfied with complete success - Kaizen. Be passionately professional. Take an uncompromising approach to your work and be determined to be the best. Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory. Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile. Speed Speed Speed Always be conscious of time. Take charge, set clear goals, and engage your team.