L2 Support Engineer

2 weeks ago


mumbai, India Aptita Full time

Experience: 1–3 yearsLocation: India (Business Hours Support Only)Employment Type: Full-timeAbout the Role:We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves collaboration with cross-functional technical teams to ensure smooth operations and timely resolution of production issues.Key Responsibilities:- Handle L2 support tickets and ensure timely issue identification, resolution, and escalation.- Perform configuration management and system administration activities.- Support release management cycles, including pre- and post-deployment validations- Collaborate with development and QA teams to streamline fixes and updates.- Query databases and troubleshoot issues using Salesforce tools and data models- Maintain proper documentation of incidents and resolutions for knowledge management.Skills & Qualifications:- 1–3 years of experience in L2 or application support roles.- Proficiency in Salesforce CRM with ability to perform queries across databases.- Knowledge of configuration management and release management processes.- Strong analytical and problem-solving skills with attention to detail.- Excellent communication and coordination abilities.


  • L2 Support Engineer

    1 week ago


    Mumbai, Maharashtra, India Aptita Full time US$ 1,50,000 - US$ 5,00,000 per year

    Experience:1–3 yearsLocation:India (Business Hours Support Only)Employment Type:Full-timeAbout the Role:We are seeking anL2 Support Engineerto join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves collaboration with...

  • It support engineer

    3 weeks ago


    Mumbai, India TECEZE Full time

    Job Title: IT Support Engineer – L2 Location: MumbaiExperience: 4–10 YearsAvailability: Immediate JoinerJob OverviewWe are seeking a skilled IT Support Engineer (L2) to join our IT team in Mumbai. The primary focus of this role is to provide hands-on technical support and troubleshooting for desktop and laptop systems. The ideal candidate will possess...


  • Mumbai, India Wis TechnoSavvy Pvt. Ltd. Full time

    L2 Operational Role Focus (Focus: Monitoring and First Response)Subject: L2 Databricks Application Support: 24×7 Monitoring & TroubleshootingContent: We are recruiting L2 Application Support Engineers (2–5+ years experience ) for 24×7 rotational support. This role is the frontline of our Databricks operations.Key Operational Duties:Perform 24×7...


  • Mumbai, India Wis TechnoSavvy Pvt. Ltd. Full time

    L2 Operational Role Focus (Focus: Monitoring and First Response)Subject: L2 Databricks Application Support: 24×7 Monitoring & TroubleshootingContent: We are recruiting L2 Application Support Engineers (2–5+ years experience ) for 24×7 rotational support. This role is the frontline of our Databricks operations.Key Operational Duties:Perform 24×7...


  • Mumbai, India Wis TechnoSavvy Pvt. Ltd. Full time

    L2 Operational Role Focus (Focus: Monitoring and First Response)Subject: L2 Databricks Application Support: 24×7 Monitoring & TroubleshootingContent: We are recruiting L2 Application Support Engineers (2–5+ years experience ) for 24×7 rotational support. This role is the frontline of our Databricks operations.Key Operational Duties:Perform 24×7...

  • L2 Support Engineer

    4 days ago


    Mumbai, Maharashtra, India Satmat Technologies Full time

    Skills:- SQL, Windows/Linux system administration, ITIL framework, Networking protocols (TCP/IP, DHCP, DNS), Scripting languages (Python, Bash), Cloud platforms (AWS, Azure), Log analysis tools (Splunk, ELK), Java,- Job TitleL2 Support Engineer- Experience3 to 5 Years- LocationThane- Job TypeFull-time- We are looking for a skilled L2 Support Engineer with 3...


  • Mumbai, India Wis TechnoSavvy Pvt. Ltd. Full time

    L2 Operational Role Focus (Focus: Monitoring and First Response) Subject: L2 Databricks Application Support: 24×7 Monitoring & Troubleshooting Content: We are recruiting L2 Application Support Engineers (2–5+ years experience ) for 24×7 rotational support. This role is the frontline of our Databricks operations. Key Operational Duties: Perform 24×7...


  • Mumbai, India Wis TechnoSavvy Pvt. Ltd. Full time

    L2 Operational Role Focus (Focus: Monitoring and First Response) Subject: L2 Databricks Application Support: 24×7 Monitoring & Troubleshooting Content: We are recruiting L2 Application Support Engineers (2–5+ years experience ) for 24×7 rotational support. This role is the frontline of our Databricks operations. Key Operational Duties: Perform 24×7...


  • Mumbai, India Wis TechnoSavvy Pvt. Ltd. Full time

    L2 Operational Role Focus (Focus: Monitoring and First Response) Subject: L2 Databricks Application Support: 24×7 Monitoring & Troubleshooting Content: We are recruiting L2 Application Support Engineers (2–5+ years experience ) for 24×7 rotational support. This role is the frontline of our Databricks operations. Key Operational Duties: Perform 24×7...


  • mumbai, India Wis TechnoSavvy Pvt. Ltd. Full time

    L2 Operational Role Focus (Focus: Monitoring and First Response) Subject: L2 Databricks Application Support: 24×7 Monitoring & Troubleshooting Content: We are recruiting L2 Application Support Engineers (2–5+ years experience ) for 24×7 rotational support. This role is the frontline of our Databricks operations. Key Operational Duties: Perform 24×7...