Team Lead

5 days ago

gurugram, India Cvent Full time

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.


The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.


The Cvent Supplier and Venues Solutions (SVS) Customer Marketing team is dedicated to supporting and nurturing existing Cvent customers throughout their journey. The team focuses on the following stages of the customer lifecycle: onboarding, adoption, retention, advocacy, and expansion. We develop targeted programs to guide customers from the moment they join us, ensuring their engagement with our products, satisfaction, and willingness to advocate for us. Ultimately, we strive to help customers expand their business and achieve their goals.


The Onboarding and Adoption Team Lead will be responsible for executing global customer onboarding and adoption programs, ensuring a seamless and world-class experience from when customers begin their journey with Cvent. They will collaborate closely with Client Success, Analytics, and Global Marketing stakeholders to plan and execute multi-channel customer marketing campaigns. Additionally, they will support onboarding and product adoption program automation and optimize reporting mechanisms to analyze program effectiveness to drive better results.


In this role, you will:


  • Drive an improved customer onboarding experience by delivering progressive onboarding journeys, designing interactive onboarding assets and product learning resources, and automating reminders to complete essential action items, leading to a faster time to value.
  • Manage the program execution of customer data-driven adoption and engagement campaigns and automate the evergreen customer marketing programs for an enhanced customer experience and better process efficiency.
  • Partner closely with global marketing stakeholders to coordinate campaign scheduling, asset creation, campaign builds, reviews, internal approvals, and reporting.
  • In collaboration with the analytics team, own the post-campaign analysis and reporting to optimize and refine the reporting mechanism for customer marketing programs.
  • Communicate program timelines, execution, and results to all global stakeholders.
  • Manage internal wikis and marketing enablement for relevant programs.


Qualifications:


  • Strong understanding of marketing campaign design and execution (a customer-focused background will be a plus).
  • Ability to manage multiple projects simultaneously.
  • Excellent organizational and program management skills.
  • Ability to work with multiple stakeholders and under strict timelines.
  • Excellent written and verbal communicator.
  • 4+ years of total experience in the B2B Marketing field
  • Education: A bachelor’s degree in marketing, Communications, Business, or a related field is a plus
  • Hospitality Industry experience and experience in a SaaS environment is a plus.

  • Team Lead

    2 weeks ago

    gurugram, India ATSPL - Haryana Full time

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...

  • Team Lead

    3 months ago

    Gurugram, India ATSPL - Haryana Full time

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...

  • Team Lead

    5 days ago

    gurugram, India ATSPL - Haryana Full time

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...

  • Team Lead

    2 weeks ago

    gurugram, India ATSPL - Delhi Full time

    At Amazon, we're working to be the most customer- centric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking...

  • Team Lead

    3 months ago

    Gurugram, India ATSPL - Delhi Full time

    At Amazon, we're working to be the most customer- centric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking...

  • Team Lead

    5 days ago

    gurugram, India ATSPL - Delhi Full time

    At Amazon, we're working to be the most customer- centric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking...

  • Team Lead

    2 days ago

    Gurugram, India noon Full time

    Job Title: Team Leader - Non VoiceLocation: GurugramAbout noonnoon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers' online needs.noon operates without boundaries; we...

  • Team Lead

    1 day ago

    gurugram, India noon Full time

    Job Title: Team Leader - Non VoiceLocation: GurugramAbout noonnoon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers' online needs.noon operates without boundaries; we...

  • Team Lead

    2 days ago

    Gurugram, India noon Full time

    Job Title: Team Leader - Non VoiceLocation: GurugramAbout noonnoon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers' online needs.noon operates without boundaries; we...

  • Team Lead

    1 day ago

    Gurugram, India noon Full time

    Job Title : Team Leader - Non Voice Location : Gurugram About noon noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers' online needs. noon operates without...

  • Team Lead

    1 month ago

    Gurugram, India Quess Corp Limited Full time

    Job Description: Team Lead - IT Staffing & C2H StaffingCompany: Quess CorpLocation: GurugramPosition: Team Lead - IT Staffing & C2H StaffingExperience Required: Minimum 5 yearsNotice Period: Immediate joiners onlyAbout Us:Quess Corp is a leading global workforce solutions company that delivers a range of staffing, recruitment, and workforce management...

  • Team Lead

    1 month ago

    Gurugram, India Quess Corp Limited Full time

    Job Description: Team Lead - IT Staffing & C2H StaffingCompany: Quess CorpLocation: GurugramPosition: Team Lead - IT Staffing & C2H StaffingExperience Required: Minimum 5 yearsNotice Period: Immediate joiners onlyAbout Us:Quess Corp is a leading global workforce solutions company that delivers a range of staffing, recruitment, and workforce management...

  • Team Lead

    2 weeks ago

    Gurugram, India Quess Corp Limited Full time

    Job Description: Team Lead - IT Staffing & C2H Staffing Company: Quess Corp Location: Gurugram Position: Team Lead - IT Staffing & C2H Staffing Experience Required: Minimum 5 years Notice Period: Immediate joiners only About Us: Quess Corp is a leading global workforce solutions company that delivers a range of staffing, recruitment, and workforce...

  • Team Lead

    3 months ago

    Gurugram, India ASSPL - Haryana Full time

    JD for Team Lead: At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and...

  • Team Lead

    3 weeks ago

    Gurugram, India Orange Business Services Full time

    about the role Accountable to drive team members to deliver outstanding customer experience via on-time, right first time implementation of customer RFCs. Participate in review of LOE for new customers Drive key KPI’s for team Perform skill gap analysis and facilitate trainings as required. Prepare reports and share important updates with...

  • Team Lead Finance

    4 months ago

    Gurugram, India Invokhr Full time

    Job Description: Team Lead Finance 1. Plan, organize, and execute financial tasks and projects of the organization. 2. Make estimates of funds required for the short and long-term financial objectives of the organization. 3. Complete financial reports, lead the month-end closing process and conduct monthly financial forecast. 4. Develop and implement plans...

  • Analytics Team Lead

    3 weeks ago

    Gurugram, India Paritas Recruitment Full time

    Lead Data Analyst - Dashboards Location: Gurugram, India Hybrid Working Model Competitive Salary & Bonus on offer- Reach out to find out specifics Must have experience of building multiple/range of Dashboards Are you looking to help support the global energy transition whilst leveraging your data story-telling and dashboarding skills? As an early...

  • Analytics Team Lead

    5 days ago

    gurugram, India Paritas Recruitment Full time

    Lead Data Analyst - DashboardsLocation: Gurugram, India Hybrid Working ModelCompetitive Salary & Bonus on offer- Reach out to find out specifics Must have experience of building multiple/range of DashboardsAre you looking to help support the global energy transition whilst leveraging your data story-telling and dashboarding skills? As an early member of a...

  • Team Lead

    1 month ago

    Gurugram, India InnovateMR Full time

    Job Summary:We are seeking an experienced and highly motivated IT Lead/Manager to oversee our IT operations, ensuring that our infrastructure and systems are secure, reliable, and compliant with industry standards. The ideal candidate will have a strong background in IT management, ISO standards, and information security, with the ability to lead a team of...

  • Team Lead

    1 month ago

    Gurugram, India InnovateMR Full time

    Job Summary:We are seeking an experienced and highly motivated IT Lead/Manager to oversee our IT operations, ensuring that our infrastructure and systems are secure, reliable, and compliant with industry standards. The ideal candidate will have a strong background in IT management, ISO standards, and information security, with the ability to lead a team of...