Account Delivery Head
24 hours ago
Job Description – Account Delivery HeadPosition: Account Delivery HeadExperience: 15+ years in IT Services Delivery & Account ManagementRole OverviewThe Account Delivery Head will be responsible for end-to-end delivery, client relationship management, and account growth for strategic accounts. This leadership role demands strong expertise in IT services delivery across Infra, Cloud, Security, Salesforce, Analytics, AI, and Microsoft solutions. The role also requires P&L ownership, governance, and the ability to drive customer success through high-quality delivery and trusted client partnerships.Key ResponsibilitiesClient Engagement & Relationship Management- Build and maintain strong relationships with CXO-level stakeholders in assigned client accounts.- Act as a trusted advisor and escalation point for client issues.- Drive client satisfaction (NPS) by delivering business value and ensuring consistent communication.Delivery Excellence- Ensure high-quality delivery of IT services, solutions, and projects across Infra, Cloud, Security, Salesforce, Analytics, AI, and Microsoft solutions.- Define and monitor SLAs, KPIs, and compliance metrics.- Implement delivery frameworks and best practices to ensure operational efficiency and customer success.P&L Ownership- Own account profitability including revenue, margins, resource utilization, and cost optimization.- Ensure sustainable and predictable financial growth through disciplined delivery execution.Account Growth & Strategy- Identify opportunities for account mining, cross-sell, and upsell across the portfolio.- Collaborate with Sales and Presales to participate in RFPs, proposals, and solutioning.- Develop and execute account growth strategies aligned with business objectives.Governance & Reporting- Lead governance forums such as QBRs and steering committee meetings with clients.- Provide transparent reporting on delivery performance, risks, opportunities, and financials.Leadership & Team Management- Lead and mentor Technology Delivery Managers (TDMs) and Architects across onsite and offshore teams.- Ensure team motivation, career growth, performance management, and succession planning.- Foster a culture of innovation, accountability, and continuous improvement.Risk & Compliance- Proactively identify delivery risks and establish effective mitigation strategies.- Ensure compliance with security, audit, and regulatory requirements across accounts.Top Skills Required- Experience in IT Services Company with proven delivery leadership.- Customer Delivery Excellence and client engagement.- P&L Ownership and financial accountability.- Account Growth Strategy (cross-sell, upsell, mining).- Driving NPS and client satisfaction.- Leading TDMs & Architects to deliver at scale.Qualifications- Bachelor's or Master's degree in Computer Science, Engineering, or related field.- 15+ years of experience in IT services delivery, account management, and client leadership.- Strong exposure to Infra, Cloud, Security, Salesforce, Analytics, AI, and Microsoft solutions.- Proven track record of managing large accounts with multi-million-dollar revenues.- Excellent stakeholder management, communication, and leadership skills.
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Account Delivery Head
3 days ago
bangalore, India TRUGlobal Full timeJob Description – Account Delivery HeadPosition: Account Delivery HeadExperience: 15+ years in IT Services Delivery & Account ManagementRole OverviewThe Account Delivery Head will be responsible for end-to-end delivery, client relationship management, and account growth for strategic accounts. This leadership role demands strong expertise in IT services...
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Delivery Head
1 day ago
bangalore, India TRUGlobal Full timeJob Title: Delivery Head – IT Infrastructure ServicesExperience: 15+ years in IT Infrastructure Delivery, P&L Management, and Client EngagementJob SummaryThe Delivery Head (IT Infrastructure) will lead the end-to-end delivery of IT infrastructure services (Cloud, Data Center, Network, Security, etc.), ensuring revenue growth, profitability, and client...
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Delivery Head
20 hours ago
bangalore district, India TRUGlobal Full timeJob Title: Delivery Head – IT Infrastructure Services Experience: 15+ years in IT Infrastructure Delivery, P&L Management, and Client Engagement Job Summary The Delivery Head (IT Infrastructure) will lead the end-to-end delivery of IT infrastructure services (Cloud, Data Center, Network, Security, etc.), ensuring revenue growth, profitability, and client...
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Director - Account Delivery Head (HLS)
2 weeks ago
bangalore, India Tredence Inc. Full timeRole Overview: We are looking for an experienced Account Delivery Head – Director level, to lead end-to-end delivery for strategic accounts in the Data Engineering and Analytics space. The ideal candidate should be a hands-on leader with deep technical knowledge in modern data platforms, strong client management skills, managing delivery quality and proven...
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Account Delivery Head
2 weeks ago
bangalore, India Tredence Inc. Full timeAbout us: Tredence is a global data science solutions provider focused on solving the last mile problem in AI. The ‘last mile’ is the gap between insight creation and value realization. Headquartered in San Jose, the company embraces a vertical-first approach and an outcome-driven mindset to help clients win and accelerate value realization from their...
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Account Delivery Head
1 day ago
bangalore, India Tredence Inc. Full timeAbout us:Tredence is a global data science solutions provider focused on solving the last mile problem inAI. The 'last mile' is the gap between insight creation and value realization. Headquartered inSan Jose, the company embraces a vertical-first approach and an outcome-driven mindset tohelp clients win and accelerate value realization from their analytics...
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Account Delivery Head
2 weeks ago
bangalore district, India Tredence Inc. Full timeAbout us: Tredence is a global data science solutions provider focused on solving the last mile problem in AI. The ‘last mile’ is the gap between insight creation and value realization. Headquartered in San Jose, the company embraces a vertical-first approach and an outcome-driven mindset to help clients win and accelerate value realization from their...
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Account Delivery Head
2 weeks ago
Bangalore Division, India Tredence Inc. Full timeAbout us: Tredence is a global data science solutions provider focused on solving the last mile problem in AI. The ‘last mile’ is the gap between insight creation and value realization. Headquartered in San Jose, the company embraces a vertical-first approach and an outcome-driven mindset to help clients win and accelerate value realization from their...
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Delivery Unit Head
6 days ago
Bangalore Division, India Saaki Argus & Averil Consulting Full timeRole: Delivery Head - Telecom Location: Bangalore Responsibilities: -Accountability for ensuring quality, timely and on budget delivery of operations, solutions and projects within the business unit - Ensure delivery of support at highest level of customer satisfaction and compliance to the support SLA - Encourage and empower teams to provide sustainable...
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Account Head
2 weeks ago
bangalore, India Palasa Full timeCompany DescriptionPalasa, established in 2016 and based in Bangalore, is a botanical wares studio driven by a passion for infusing spaces with the vibrancy of greenery. Focused on integrating planters and plants into homes, offices, and retail environments, Palasa believes in bridging nature with modern design to transform and enhance everyday spaces. The...
