Deputy Manager

20 hours ago

himachal pradesh, India HDFC ERGO General Insurance Full time

JOB PROFILE PositionExecutive/Deputy Manager –Branch OperationsLocationReports toCluster Head- Branch OperationsCategoryBranch OperationsLevelE/JM1Our VisionTo be the most admired insurance company that enables the continued progress of customers by being responsive to their needsOur Values· Sensitivity· Excellence· Ethics· DynamismAbout HDFC Ergo General Insurance Co., Ltd.,HDFC ERGO General Insurance Company Ltd. is a joint venture between HDFC Ltd., India's premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. The Company offers complete range of general insurance products ranging from Motor, Health, Travel, Home and Personal Accident in the retail space and customized products like Property, Marine and Liability Insurance in the corporate spaceWe are seeking highly motivated and talented individuals to be associated with us in our Journey and support in achieving our goals and objectives.Key Roles &Responsibilities1. Compliance in Volume and Quality: 1.Inwarding 2.Banking 3.Branch QC error rate < 0.5 %4.Processing of eligible proposals at branches5.Conducting trainings and meetings with Sales and Channel Partners at regular intervals6. Walk in Management2. Audit Compliance: No High NC in any Audit reports3. % Compliance of stated SLA: a. 100% adherence to Policyholders Protection Guideline. b. Compliance with internal SOP's.   4. Learning through eQuest Modules: Completion of all eQuest module5. Targeted Branch Administration: Admin related activities to be completed as per timelines & Standards.6. Enable process implementation across all functional areas to support and enable risk identification & mitigation.7. Improvement in Digitization8. Average Monthly consistent Productivity Score > 95%Key Requirements – Education & Certificates· Graduation/ PG in any streamKey Requirements - Experience &Skills· Ability to work in teams· Develop strong interpersonal skills with various functional stakeholders

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