Customer Support Associate
5 days ago
Company DescriptionHappyLocate, established in 2016, has transformed the relocation landscape with services covering over 16,000 pin codes. We specialize in house shifting, pet relocation, office moves, and house search assistance, utilizing advanced technology and customized solutions to ensure efficient management from planning to post-move support. Join our growing list of satisfied customers and experience our reliable services.Job Title - Customer Support ExecutiveLocation - BangaloreJob Type - Full TimeDepartment - OperationsSummary - We are seeking a detail-oriented and customer-focused Customer SupportExecutive to join our team. The ideal candidate will serve as the first point of contact forcustomers, providing assistance, resolving inquiries, and ensuring a positive experience.This role requires excellent communication skills, problem-solving abilities, and acustomer-first mindset.Key Responsibilities:- Customer Interaction- Respond to customer inquiries via Phone, Email and Chat- Handle customer complaints, escalations professionally and promptly- Problem Resolution- Investigate and resolve customer issues efficiently- Follow the TAT for escalation resolution- Feedback Collection- Constant feedback from the customers at every stage of the process- Ensuring improvement in NPS- Process Adherence- Documentation and records of every conversation to be maintained- Following the company and business processes without deviations- Service Excellence- Ensuring customer satisfaction by maintaining service standards- Cross-functional coordination- Areas of improvement for other team members to enhance the experience ofa customerQualifications needed:- 1 to 3 years of experience in Customer support or similar role, preferably from aPacking & Moving Industry- Excellent verbal and written communication skills- Ability to multitask and manage time effectively- Proficiency in Excel and Powerpoint
-
Customer Support Associate
1 day ago
bangalore, India Skill Veda Full timeJob Description:Job Role: Customer Support AssociateShifts: 6 Days a week and rotational shifts with night shiftCompensation: ₹4.5LPA – ₹5.5LPA (Depends on experience)(Compensation includes PF and PGDM monthly fees of ₹6,666)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and...
-
Customer support associate
4 weeks ago
Bangalore, India Firstsource Full timeJob Title: Customer Support Associate – International Voice Grade: H1/H2 Job Category: CSA / Sr. CSA Function/Department: Operations Reporting to: Team Leader Role Description: A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services...
-
Customer Support Associate
3 weeks ago
Bangalore, India ETeam Full timeCompany Overview ETeam India, a part of eTeam formed in 1999, excels in providing comprehensive staffing solutions globally. Recognized as a top-tier staffing and recruiting firm, eTeam offers high-volume staffing and strategic workforce services to Fortune 1000 companies and government agencies. With headquarters in Bangalore and operations spanning over...
-
Customer Support Executive
3 days ago
bangalore, India Narang Staffing Solutions Full timeCustomer Service Associate Location: Mohali Working Days: 5 days/week Shift: UK Shift (Monthly rotational)] Experience:0-2 Years Role Overview: We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process (calls & emails). This role requires excellent communication skills, problem-solving ability, and flexibility...
-
Customer Support Executive
1 day ago
Bangalore, India Narang Staffing Solutions Full timeCustomer Service Associate Location: Mohali Working Days: 5 days/week Shift: UK Shift (Monthly rotational) Experience:0-2 Years Role Overview: We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process (calls & emails). This role requires excellent communication skills, problem-solving ability, and flexibility to...
-
Property Management
3 days ago
bangalore, India corridor outsourcing Pvt Ltd Full timePosition: Property Management & Customer Support Associate Location: Hyderabad/Remote (working U.S. hours)About Us: We are a U.S.-based real estate and property management company providing full-service support to our clients and tenants. We’re expanding our offshore operations and looking for a skilled, professional team member who can communicate...
-
Property Management
3 days ago
bangalore, India corridor outsourcing Pvt Ltd Full timePosition: Property Management & Customer Support Associate Location: Hyderabad/Remote (working U.S. hours) About Us: We are a U.S.-based real estate and property management company providing full-service support to our clients and tenants. We’re expanding our offshore operations and looking for a skilled, professional team member who can communicate...
-
Customer support specialist
4 weeks ago
Bangalore, India Live Connections Full timeJob Title: Customer Support Associate – International Voice Process Location: hyderabad Experience: Graduate Minimum 1 Year of Experience (International Voice / Semi Voice) Key Responsibilities Handle international voice process calls with professionalism. Provide excellent customer support while ensuring high-quality communication. Resolve customer...
-
Customer support executive
4 weeks ago
Bangalore, India Nerige Story Full timeAt Nerige Story we work closely with India's artisans digging deep into India's artisanal heritage with a goal to reimagine and present traditional clothing in a way that is completely refreshing and unique. We are a young E-commerce business and we are looking for a Customer Sales & Support Associate to manage all our sales & support conversation...
-
Customer Support Executive
4 weeks ago
Bangalore, India Nerige Story Full timeAt Nerige Story we work closely with India's artisans digging deep into India's artisanal heritage with a goal to reimagine and present traditional clothing in a way that is completely refreshing and unique. We are a young E-commerce business and we are looking for a Customer Sales & Support Associate to manage all our sales & support conversation...
