
Customer support associate
4 weeks ago
Job Title: Customer Support Associate – International Voice Grade: H1/H2 Job Category: CSA / Sr. CSA Function/Department: Operations Reporting to: Team Leader Role Description: A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by the client. The Agent will play an integral role in improving the customer experience by providing fast, friendly, and effective service with accurate and personal solutions to customer enquiries. Roles & Responsibilities (Indicative not exhaustive) • Revert on calls to customer on a variety of issues • Update and process information accurately into the system(s) • Resolve customer problems in a timely manner • Take ownership & deliver on customer commitments • Liaise with others within the process in the event where a customer query cannot be resolved at first point of contact • Clear Communication - during all conversations with customers, uses simple English that delivers information and solutions in an easy manner • Professional Focus - demonstrates a high level of personal and professional integrity when dealing with customers as well as treats all customers with empathy, respect and consideration. • Ability to solve problems – look for solutions aligned to customer’s perspective and deliver on all commitments Teamwork – consistently work together, trust each other and engage in constructive conversations for the good of the team ROLE HOLDER PROFILE A. Preferred educational qualifications: Minimum SSC (10th) passed. B. Preferred work experience: Fresher/Experienced with minimum 1 year of experience in a BPO/related industry C. Skills and Competencies i. Functional / Technical: • Computer literate eg. Outlook, Word, Internet Explorer • Typing skills: Process specific cut offs • Good written English communication ii. Behavioral: • Professional & Courteous in mannerisms • Ability to liaise with customers at all levels • Ability to handle and resolve complex customer calls Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or
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Customer Support Associate
2 days ago
bangalore, India Skill Veda Full timeJob Description:Job Role: Customer Support AssociateShifts: 6 Days a week and rotational shifts with night shiftCompensation: ₹4.5LPA – ₹5.5LPA (Depends on experience)(Compensation includes PF and PGDM monthly fees of ₹6,666)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and...
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Customer Support Associate
3 weeks ago
Bangalore, India ETeam Full timeCompany Overview ETeam India, a part of eTeam formed in 1999, excels in providing comprehensive staffing solutions globally. Recognized as a top-tier staffing and recruiting firm, eTeam offers high-volume staffing and strategic workforce services to Fortune 1000 companies and government agencies. With headquarters in Bangalore and operations spanning over...
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Customer Support Executive
4 days ago
bangalore, India Narang Staffing Solutions Full timeCustomer Service Associate Location: Mohali Working Days: 5 days/week Shift: UK Shift (Monthly rotational)] Experience:0-2 Years Role Overview: We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process (calls & emails). This role requires excellent communication skills, problem-solving ability, and flexibility...
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Customer Support Executive
2 days ago
Bangalore, India Narang Staffing Solutions Full timeCustomer Service Associate Location: Mohali Working Days: 5 days/week Shift: UK Shift (Monthly rotational) Experience:0-2 Years Role Overview: We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process (calls & emails). This role requires excellent communication skills, problem-solving ability, and flexibility to...
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Property Management
4 days ago
bangalore, India corridor outsourcing Pvt Ltd Full timePosition: Property Management & Customer Support Associate Location: Hyderabad/Remote (working U.S. hours)About Us: We are a U.S.-based real estate and property management company providing full-service support to our clients and tenants. We’re expanding our offshore operations and looking for a skilled, professional team member who can communicate...
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Property Management
4 days ago
bangalore, India corridor outsourcing Pvt Ltd Full timePosition: Property Management & Customer Support Associate Location: Hyderabad/Remote (working U.S. hours) About Us: We are a U.S.-based real estate and property management company providing full-service support to our clients and tenants. We’re expanding our offshore operations and looking for a skilled, professional team member who can communicate...
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Customer support specialist
4 weeks ago
Bangalore, India Live Connections Full timeJob Title: Customer Support Associate – International Voice Process Location: hyderabad Experience: Graduate Minimum 1 Year of Experience (International Voice / Semi Voice) Key Responsibilities Handle international voice process calls with professionalism. Provide excellent customer support while ensuring high-quality communication. Resolve customer...
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Customer Support Associate
6 days ago
bangalore, India HappyLocate Full timeCompany DescriptionHappyLocate, established in 2016, has transformed the relocation landscape with services covering over 16,000 pin codes. We specialize in house shifting, pet relocation, office moves, and house search assistance, utilizing advanced technology and customized solutions to ensure efficient management from planning to post-move support. Join...
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Customer support executive
4 weeks ago
Bangalore, India Nerige Story Full timeAt Nerige Story we work closely with India's artisans digging deep into India's artisanal heritage with a goal to reimagine and present traditional clothing in a way that is completely refreshing and unique. We are a young E-commerce business and we are looking for a Customer Sales & Support Associate to manage all our sales & support conversation...
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Customer Support Executive
4 weeks ago
Bangalore, India Nerige Story Full timeAt Nerige Story we work closely with India's artisans digging deep into India's artisanal heritage with a goal to reimagine and present traditional clothing in a way that is completely refreshing and unique. We are a young E-commerce business and we are looking for a Customer Sales & Support Associate to manage all our sales & support conversation...