ServiceNow Solutions Architect

1 week ago

Eluru, India beBeeSolution Full time

Imagine a role that combines technical expertise leadership skills and customer-facing communication to deliver high-quality solutions on the ServiceNow platform.This is what we're looking for in our ServiceNow Technical Lead. As a key member of our team you will be responsible for prioritizing and managing incoming ServiceNow-related tasks allocating tasks to team members based on skillsets and workload acting as the primary liaison with customers mentoring and guiding team members overseeing the design development and implementation of ServiceNow solutions identifying opportunities to optimize workflows automate processes and enhance ServiceNow platform functionality tracking team performance monitoring KPIs and providing regular reports to stakeholders on project status team productivity and service delivery escalating and resolving complex technical or customer issues ensuring minimal disruption to service delivery and collaborating with cross-functional teams to align ServiceNow solutions with organizational goals.To succeed in this role you will need:Technical Skills: Proficiency in ServiceNow configuration customization and administration familiarity with ITIL processes knowledge of JavaScript HTML CSS and REST/SOAP APIs.Soft Skills: Strong leadership and team management abilities excellent verbal and written communication skills problem-solving mindset with the ability to prioritize and multitask in a fast-paced environment.We are committed to creating an inclusive workplace culture where every employee feels valued respected and empowered to contribute their best work. If you're passionate about delivering innovative solutions and driving business success join us today and take the first step towards an exciting new career opportunity.

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