ValueLabs | BPM BA | hyderabad

3 weeks ago

hyderabad, India ValueLabs Full time

Job Title: BPM (Business Process Management) Business Analyst + Functional Support

Location: Hyderabad, India

Job Type: Full-time

Experience: 5+ years

Job Description:

We are seeking an experienced BPM Business Analyst with strong functional support skills to join our team. The ideal candidate will have a deep understanding of business processes, IT systems, and software applications, with a focus on BPM implementation and support.

Key Responsibilities:

  • Business Process Analysis: Analyze and document business processes to identify areas for improvement and develop process maps, flowcharts, and other visual aids to communicate process changes.
  • Requirements Gathering: Gather and document business requirements for BPM system implementation, including functional and non-functional requirements.
  • System Configuration: Configure and test BPM systems, including workflow engines, forms, and reports.
  • Functional Support: Provide functional support to end-users, including training, troubleshooting, and resolving issues related to BPM system usage.
  • Process Improvement: Identify opportunities for process improvement and develop and implement changes to business processes and BPM system configurations.
  • Documentation: Maintain accurate and up-to-date documentation of business processes, BPM system configurations, and system changes.
  • Collaboration: Collaborate with cross-functional teams, including business stakeholders, IT teams, and vendors, to ensure successful delivery of BPM projects.

Requirements:

  • Technical Skills:BPM systems (e.g., Pega, IBM BPM, Appian)
  • Workflow engines (e.g., Activiti, Camunda)
  • Forms and reports (e.g., JasperReports, iReport)
  • BPMN 2.0 and other BPM notation standards
  • Agile methodologies (e.g., Scrum, Kanban)
  • Business Analysis Skills:Business process analysis and improvement
  • Requirements gathering and documentation
  • Process mapping and flowcharting
  • Business case development and ROI analysis
  • Functional Support Skills:BPM system configuration and testing
  • End-user training and support
  • Troubleshooting and issue resolution
  • BPM system customization and integration
  • Experience:5+ years of experience in BPM business analysis and functional support
  • 2+ years of experience in BPM system implementation and configuration
  • Certifications:BPMN 2.0 certification
  • Pega Certified System Architect (PCSA)
  • IBM BPM Certified Developer (IBM BPM CD)

Nice to Have:

  • Experience with cloud-based BPM systems
  • Knowledge of DevOps practices and tools
  • Experience with agile methodologies (Scrum, Kanban)
  • Familiarity with CI/CD pipelines

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Flexible work arrangements (remote work options)

How to Apply:

If you are a motivated and experienced BPM Business Analyst with strong functional support skills, please submit your resume and a cover letter explaining why you are the ideal candidate for this role.

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