[15h Left] BPM BA

7 days ago

Hyderabad, India ValueLabs Full time
Job Title: BPM (Business Process Management) Business Analyst + Functional Support

Location: Hyderabad, India

Job Type: Full-time

Experience: 5+ years

Job Description:

We are seeking an experienced BPM Business Analyst with strong functional support skills to join our team. The ideal candidate will have a deep understanding of business processes, IT systems, and software applications, with a focus on BPM implementation and support.

Key Responsibilities:

1. Business Process Analysis: Analyze and document business processes to identify areas for improvement and develop process maps, flowcharts, and other visual aids to communicate process changes.2. Requirements Gathering: Gather and document business requirements for BPM system implementation, including functional and non-functional requirements.3. System Configuration: Configure and test BPM systems, including workflow engines, forms, and reports.4. Functional Support: Provide functional support to end-users, including training, troubleshooting, and resolving issues related to BPM system usage.5. Process Improvement: Identify opportunities for process improvement and develop and implement changes to business processes and BPM system configurations.6. Documentation: Maintain accurate and up-to-date documentation of business processes, BPM system configurations, and system changes.7. Collaboration: Collaborate with cross-functional teams, including business stakeholders, IT teams, and vendors, to ensure successful delivery of BPM projects.

Requirements:

- Technical Skills:BPM systems (e.g., Pega, IBM BPM, Appian)- Workflow engines (e.g., Activiti, Camunda)- Forms and reports (e.g., JasperReports, iReport)- BPMN 2.0 and other BPM notation standards- Agile methodologies (e.g., Scrum, Kanban)- Business Analysis Skills:Business process analysis and improvement- Requirements gathering and documentation- Process mapping and flowcharting- Business case development and ROI analysis- Functional Support Skills:BPM system configuration and testing- End-user training and support- Troubleshooting and issue resolution- BPM system customization and integration- Experience:5+ years of experience in BPM business analysis and functional support- 2+ years of experience in BPM system implementation and configuration- Certifications:BPMN 2.0 certification- Pega Certified System Architect (PCSA)- IBM BPM Certified Developer (IBM BPM CD)

Nice to Have:

1. Experience with cloud-based BPM systems2. Knowledge of DevOps practices and tools3. Experience with agile methodologies (Scrum, Kanban)4. Familiarity with CI/CD pipelines

What We Offer:

1. Competitive salary and benefits package2. Opportunities for career growth and professional development3. Collaborative and dynamic work environment4. Flexible work arrangements (remote work options)

How to Apply:

If you are a motivated and experienced BPM Business Analyst with strong functional support skills, please submit your resume and a cover letter explaining why you are the ideal candidate for this role.

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