Grow Your Staff | Operations Associate | india
7 days ago
Grow Your Staff is looking for an Operations Associate for a custom apparel company from New York, USA. The position is a full-time remote opportunity.
The role will have excellent growth opportunities. You will work directly with the team based in New York.
Experience required : 2-5 years
CTC : INR 3-4 LPA
Location : Remote
Time : 6:30 PM to 3:30 AM IST (Monday - Friday)
Responsibilities
Order Team
- Resolve stock issue tickets, licensing tickets, and other miscellaneous tickets efficiently.
- Serve as a backup for the Order Processing team during periods of low order pool volume.
- Process sample orders and manage associated documentation.
- Update Printer Capacity Management System (PCMS) ratings to maintain accurate production data.
- Perform ad hoc tasks and support additional responsibilities during the slow season.
- Prepare reports and contribute to reporting tasks and projects as required.
Pre-Order Team
- Provide accurate pricing quotes using available tools and resources.
- Collaborate with teams to resolve order issues, share feedback, and enhance the licensing experience at the company.
- Monitor timelines and address licensing-related inquiries from Campus Managers.
- Conduct order verification, data entry for reporting, and Shopify/Group order checks.
- Assign schools when client-provided proofs are received directly.
- Upload proofs to licensing portals to facilitate single-use licence processing.
Qualifications
- Bachelor’s or Master’s degree in Operations/Business, or a related field
- 1–5 years of experience in operations, logistics, or a similar domain
- Proven ability to handle complex tasks and meet tight deadlines effectively
- Strong decision-making skills with the ability to work independently and with minimal supervision
- Excellent verbal, written, and interpersonal communication skills
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