Infosys | Program Manager

4 weeks ago

bangalore, India Infosys Full time

Job Description

We are seeking a highly skilled and experienced Program Manager to lead and execute complex, cross-functional programs. The ideal candidate will have a minimum of 15 years of experience in program management, with a proven track record of delivering successful projects in the areas of B2B data integration/data management/ data engineering using tools/platforms like E2 Open, Infomatica, Altova, IBM Sterling B2B, BOOMI or similar tools for CPG, Retail, Logistics clients.

Key Responsibilities:

  • Program Strategy and Planning:
  • Develop and execute comprehensive program strategies aligned with organizational goals.
  • Define program scope, objectives, and deliverables.
  • Create detailed program plans, timelines, and milestones.
  • Identify and manage dependencies between projects within the program.
  • Team Leadership and Management:
  • Lead and mentor cross-functional teams, fostering collaboration and innovation.
  • Assign tasks, allocate resources, and monitor team performance.
  • Resolve conflicts and address issues promptly.
  • Provide guidance and coaching to team members.
  • Risk Management and Mitigation:
  • Identify, assess, and mitigate potential risks and issues.
  • Develop contingency plans to address unforeseen challenges.
  • Monitor and control risks throughout the program lifecycle.
  • Budget and Resource Management:
  • Develop and manage program budgets.
  • Optimize resource allocation to ensure efficient utilization.
  • Track and report on program financials.
  • Stakeholder Management:
  • Build and maintain strong relationships with key stakeholders, including executives, customers, and team members.
  • Proactively communicate program status, risks, and issues.
  • Manage expectations and address stakeholder concerns.
  • Performance Monitoring and Reporting:
  • Establish key performance indicators (KPIs) to measure program success.
  • Track progress against program milestones and deliverables.
  • Generate regular reports on program performance and share insights with stakeholders.
  • Continuous Improvement:
  • Identify opportunities for process improvement and implement best practices.
  • Conduct post-program reviews to learn from experiences and inform future programs.
  • Stay up-to-date with industry trends and emerging technologies.

Required Skills and Experience:

  • Minimum 15 years of experience in program management.
  • Proven track record of delivering successful programs on time and within budget.
  • Strong leadership and interpersonal skills.
  • Excellent communication and presentation skills.
  • Proficiency in project management methodologies (Agile, Waterfall, etc.).
  • Experience with program management tools (e.g., Jira, Microsoft Project).
  • Strong analytical and problem-solving skills.
  • Ability to handle multiple tasks and prioritize effectively.


Technical Skills/ exposure (must have):

  • Data integration using API, EDI, AS2, sFTP or similar protocols
  • B2B data integration/data management/ data engineering using tools/platforms like E2 Open, Infomatica, Altova, IBM Sterling B2B, BOOMI or similar tools.

Additional Qualifications (Preferred):

  • PMP or PgMP certification.
  • Experience in a specific industry (Retail, CPG, Logistics..).

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