Caregiver Professional

1 week ago


kochi, India beBeePatient Full time

Patient Service RepresentativeAs a Patient Service Representative, you will be the primary point of contact for patients via phone, email, and chat. Your goal is to provide exceptional customer service while resolving issues efficiently.This role involves interacting with patients in a professional manner, maintaining product knowledge, and ensuring accurate documentation in CRM systems.You will also be responsible for problem-solving and analytical skills to resolve complex issues.Requirements:Customer support and satisfaction skills are essential for this role.Excellent problem-solving and analytical skills are necessary to tackle complex issues.The ability to multitask and prioritize workload is crucial for success in this position.Schedule:This role requires rotational shifts in Eastern or Pacific Time zones.Logistical Requirements:A quiet and brightly illuminated workspace is necessary for this role.A laptop with 8GB RAM, i5 processor, and webcam is required.A reliable ISP with 100 Mbps speed and smartphone is necessary for communication.Key Skills:Customer serviceProblem-solvingCommunicationTeamworkAdaptabilityAbout This Role:In this role, you will have the opportunity to work independently and remotely while being part of a collaborative team.



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