Customer service
2 days ago
Job Description:ESSENTIAL DUTIES AND RESPONSIBILITIES:• Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues.• Obtain and evaluate all relevant information to handle product and service related inquiries and complaints.• Respond promptly to customer inquiries and resolve customer complaints.• Provide pricing & delivery information to end users.• Maintain data related to collections pertaining to Services & Spares and follow up with customers there by ensuring timely collection of outstanding dues.• Responsible for timely updation of data related to customer service applications & related software's.• Set up new customer accounts in internal systems & perform customer verifications and checks.• Directs requests, complaints and unresolved issues to the designated resource.• Manage & maintain customer accounts and keep record of administrative reports & documentation including Onsite Activity Forms, Commissioning Reports & TER Reports from FSE's and relevant departments.• Keep record of customer interactions & transactions from time to time.• Record details of inquiries, comments and complaints and action taken.• Perform service activities according to company policies and safety standards.• Inform management on product service issues as observed through interaction with clients.• Other duties as assigned from time to time.• Responsible for account and balance reconciliation of existing customers.
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Customer Service Representative
3 days ago
Ahmedabad, Gujarat, India IBT Global Service Full time**Job description** **Job Responsibilities & Requirements**: 3. Follow up on open cases and see them to closures. 4. Should have experience in ticketing system 5. 9 Working Hours Shift with 1 Hour Break 6. Willingness to work in rotational shifts as this will be 24 - 7 operations. 8. Job location - Ahmedabad, India. **Job Types**: Full-time,...
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Customer Service Executive
2 weeks ago
Chaiteshwar Mahadev, Ahmedabad, India Paytm service private limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearGo to customer places (Shop) to solve their problems, take feedback, or give help with products or services. Make good relationships with customers by listening to them and helping with their needs. Talk to customers directly, on phone, or through email to solve their questions or complaints quickly. Work with other company teams (like technical,...
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Customer Service
5 days ago
Ahmedabad, Gujarat, India Chinmay Finlease Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionChinmay Finlease Limited is a trusted Non-Banking Finance Company (NBFC) registered with the Reserve Bank of India, operating since 1996. The company primarily focuses on providing short-term unsecured personal loans tailored for young salaried professionals. Through its advanced platform, Lenditt, Chinmay has established itself as a...
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Customer service
1 week ago
Ahmedabad, Gujarat, India MM Staffing & Career Consultants Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob Description:ESSENTIAL DUTIES AND RESPONSIBILITIES:• Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues.• Obtain and evaluate all relevant information to handle product and service related inquiries and complaints.• Respond promptly to customer inquiries and resolve customer...
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Customer Service
1 week ago
Ahmedabad, India Sarkar Jewellers Full timeYou will be responsible to handle following job at JEWELLERY SHOWROOM - Collecting and managing the customer data - Replying messages on social media and WhatsApp - Co ordinating with Ad agency **Salary**: ₹16,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Navrangpura, Ahmedabad - 380009, Gujarat: Reliably commute...
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Customer Service Representative
5 days ago
Ahmedabad, India Ishan NetSol Pvt Ltd Full timeA customer service executive's role is to **lead and manage a team of agents, communicate customer needs to stakeholders, and understand exactly how customers use your product or service** **Requirements**: A customer service executive's role is to **lead and manage a team of agents, communicate customer needs to stakeholders, and understand exactly how...
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Customer Service Representative
3 days ago
Ahmedabad, Gujarat, India WEpaint Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionD2C Furniture BrandRole DescriptionThis is a full-time on-site role for a Customer Service Representative based in Ahmedabad. The responsibilities include addressing customer inquiries, delivering outstanding customer service, ensuring customer satisfaction, and enhancing the overall customer experience. The role also entails providing...
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Customer Service Representative
2 weeks ago
Ahmedabad, India Alfa Consultancy Services Full time**Position Overview**: We are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive for our chat process. As a Customer Care Executive, you will be responsible for providing exceptional customer service through chat interactions. Your primary goal will be to assist customers, resolve their inquiries, and...
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Customer Service Representative
1 week ago
ahmedabad, India NetRTech Solutions LLP Full timeJob description Company Description NetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Customer Service Representative...
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Customer Service Representative
1 week ago
Ahmedabad, India NetRTech Solutions LLP Full timeJob description Company Description NetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Customer Service Representative...