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Center Manager

1 month ago


Bengaluru, India Optiv Full time

Job Description

The Cyber Operations Manager over Advanced Fusion Center (AFC) team is responsible to ensure appropriate oversight As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills, and the ability to attract and retain talent in a challenging market. The position is closely involved in helping to mentor, develop and evaluate employee performance as well as helping with the development and continuous improvement of the Security Operations services to our clients.

How you‘ll make an impact

Lead and manage Security Operations Center
Primarily responsible for security event monitoring, management and response
Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring
Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives
Revise and develop processes to strengthen the current Security Operations Framework
Review policies and highlight the challenges in managing SLAs
Regularly review standard operating procedures and protocols to ensure SOC continues to effectively meet operational requirements
Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center
Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring
Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt.
Routinely engage with cross functional teams to evaluate SOCs ability to meet stakeholder needs
Evaluate existing technical capabilities and systems and identify opportunities for improvement
Oversee training and exercises to ensure SOC team proficiency, conduct after action reviews to identify lessons learned and best practices
Work closely Security Leadership to identify implement process changes, improvements and efficiencies and ensure solid security practices
Develop communication channels with technology owners and the business to evangelize the evolving threat landscape

What we’re looking for

Bachelor of Science degree in Computer Science or related field is required
Minimum 8 - 10 years security incident response experience.
Excellent analytical thinking and problem solving skills
Must have excellent written, communication and verbal skills to assist with communications with other teams and writing executive summaries based on work output.
He or She must have strong leadership experience in a high paced complex IT environment. Ability to lead, influence and collaborate with remote team members, proven delivery, remediation and incident response background.
Should have advanced knowledge of enterprise environments consisting of Windows and Macintosh operating systems, embedded systems, networking devices and Linux/UNIX
Requires operational knowledge of firewalls, routers, switches, messaging systems, various commonly used operating systems (Windows, Linux, etc.), common attack tools, and vulnerability detection/management tools. Strong background in security incident response, vulnerability management, system operations and application operations a plus.
Self-managed and team oriented.
Deadline and detail oriented.
Highly motivated
The role demands the availability for US working hours (5PM (IST) to 3AM (IST))
This role is Work From Office role .
SOC/Cyber Operation Manager role is a complete hands on role where somebody having experience towards any of the SIEM tool along with that having experience maintaining the team of SOAR Engineers, SIEM Engineers and SOC Analysts.


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