Center Supervisor

2 weeks ago

Bengaluru, India BHIVE Workspace Full time

BHIVE Workspace
- Bengaluru
- Referral Category: Category 5
- 2 - 3 Years
- **Role**: Center Supervisor

**Experience Range**: 2 - 4 years experience in coworking, hospitality or facility management is preferred

**Qualification**:12th pass, ITI or a diploma in a related field

**Interview Process**: Applicant questionnaire > Assessment > Face to Face Rounds > HR Round

**About the Company**:
Our mission is to be India’s largest and most comprehensive platform for commercial real estate rental solutions, driven by a customer-centric mindset. We strive to be the go-to partner of choice for customers by offering best-in-class customer experience, value for money, tailor-made solutions and the best selection.

**Employee Referral Policy**:
**Category **:Referral Category 5

**Role Summary**:
The Center Supervisor plays a pivotal role in ensuring the smooth and efficient operation of our coworking centers. This role involves managing day-to-day operations, supervising a team of support staff and delivering exceptional service to our members. The Center Supervisor will be responsible for maintaining a positive and productive atmosphere within the center and ensuring that all member needs are met.

**Why join BHIVE**:

- Collaborative environment: BHIVE values teamwork and collaboration, fostering creativity and providing opportunities for learning.
- Career growth: BHIVE invests in employee development and opportunities for career growth.
- Impactful work: Working at BHIVE means making a real impact on the startup ecosystem in India.

**Key Deliverables**:

- Welcome and check-in members and guests upon arrival
- Supervise and lead a team of center staff, including receptionists, maintenance personnel and cleaning staff to ensure that they are meeting customer needs and maintaining the facility to a high standard
- Assist with daily operations, including meeting room bookings, member inquiries, and space maintenance
- Maintain records of center occupancy, member profiles, and maintenance activities.
- Support the Center Manager with administrative tasks, including scheduling, invoicing, reporting, managing events and activities within the center to foster a sense of community among members.
- Ensure that members have a seamless experience, including onboarding, orientation, and ongoing support.
- Ensure that the space is clean, organized, and presentable at all times
- Manage the day-to-day operations of a BHIVE center, including opening and closing procedures and coordinate with vendors and service providers for facility maintenance and repairs.
- Act as the primary point of contact for members, addressing their inquiries, concerns and requests promptly and professionally.
- Manage the center’s budget, including tracking expenses, purchasing supplies and ensuring profitability
- Conduct tours of the center for potential new members and follow up on leads to increase membership
- Stay up-to-date with industry trends and best practices to ensure the center is competitive and meeting member needs

**Key Competencies and Skills**:

- 12th pass, ITI or a diploma in a related field.
- Previous experience in coworking, hospitality or facility management is preferred
- Strong leadership and team management skills.
- Good communication and interpersonal skills.
- Ability to work independently and take initiative.
- Attention to detail and strong organizational skills.
- Flexibility to work longer hours as per business needs

**How To Apply?

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