Relationship Manager

4 weeks ago


Delhi, India bioMérieux Full time

RIMARY PURPOSE AND OVERALL OBJECTIVE OF THE JOB

ASPAC region is very dynamic and fast growing, aiming to become bioMerieux fastest growing region and best place to work through the “Full Potential” program launched in 2021. South Asia cluster is one of most important market in the region.

To support this ambition, the IS team is expanding and looking for experienced hands-on talents who can build up strong interactions with business teams across India and deliver transformation projects for and from the region.

Within this context, we are looking for a South Asia IS Area Relationship Manager (ARM), based in Delhi reporting to ASPAC ARM in Singapore.

MAIN ACCOUNTABILITIES

South Asia IS ARM – Business partnership and daily operation
•Manages Regional Business Accounts relationship in India: makes sure IS Services and Business stakeholders are aligned; Contributes to the alignment of South Asia strategies with global/regional Group strategies. Deep understanding of business processes, monitor the emerging technologies in the varies market and industry.
•Ensuring local needs are taken into account. Builds a strong relationship with site managers, CFOs and other local decision makers and stands for main or even only contact for our sites / subsidiaries for issues related to information systems.
•A member of ASPAC IS team, responsibility for IS communication, user training and manages users’ escalation in IS support and accountable for overall IS site service delivery across India business.
•Build right security measure in subsidiaries including its 3rd party warehouse & logistic partners located in India.
•Ensure IS operational support in South Asia is well delivered by global suppliers (HCL, CTS and …etc), manage escalations and drive better customer experience & satisfaction by working closely with global Service Managers. i.e. analyze tickets trend, identify bottlenecks, initiate actions to improve processes to ensure service quality, user satisfaction, adequate follow-up and triage with various IS teams for issues resolution.
•Intervention to complex issues troubleshooting or VIP support
•Provide technical advice, support, and hands-on managing high profile live events i.e. face2face, hybrid or live broadcast

IS Services/tools adoption and improve end user experience
•Contribute and support the rollout of Infrastructure and Workplace Technologies such as Office365, office print, productivity & collaboration tools, Virtual PC, meeting room solutions… etc.
•Drive change and user adoption of IS services/tools and strive to improve end user experience in ASPAC.
•Focus on end user training, organize online/offline training on IS services/tools, aim to upskill end user intuitive knowledge in modern workplace technologies through all creative approaches.
•Analyze IS annual survey, define service improvement actions based on the top feedback in South Asia.

Global IS focal point to support South Asia
•Quick response to infrastructure and security incident by coordinating resources from regional & global support team and service providers i.e. HCL/CTS... etc.
•Assisting in delivery of Infrastructure and security enhancement projects in South Asia sites by working closely with global/regional IS team.
•Streamlining local processes, SOP by adopting global ones to secure bioMerieux India subsidiaries’ infrastructure and IS solution are compliant with both local regulatory and global standards.

KNOWLEDGE, LANGUAGE AND EXPERIENCE

•Relevant computer science Bachelor‘s degree with at least 5 - 8 years of industry experience or equivalent experience.
•A seasoned professional having wide-ranging experience, and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
•Strong experience in working and partnering with global IS and suppliers to deliver and improve day to day service to internal customer.
•Strong knowledge in workplace technologies & digital experience, new modern technologies rollout. i.e. Office 365, Power platforms…etc.
•Analytical, data driven approach to support daily decision making process, problem solving or proactive trending analysis.
•Relevant experience on Information Security
•Capability to influence global IS partners (e.g. HCL, CTS), as well as internal IS team to drive continuous improvement in user experience.
•Excellent interpersonal skills and capability to build relationships with customers and users.
•Fluence in English, prior experience collaborating with and influencing multiple stakeholders in a matrix and multicultural environment would be essential.
•Proactive, ability to be the driving force and to move forward. Can-do attitude, willing to learn is absolutely a must.
•Self-disciplined and ability to work independently with remote peers and manager.


  • Relationship Manager

    4 weeks ago


    delhi, India Tabbdoc Aircraft Full time

    We Are Hiring For Relationship Manager Role.Job Role: Relationship ManagerLocation: Bengaluru ,Mumbai , AhmedabadJob Type: Full-timeEducation: MBA in Marketing SpecializationSalary Range: 3.6 LPA to 4.8 LPASkills:Excellent English communication skillExcellent presentation skillCustomer Relationship ManagementCustomer AcquisitionMarketing & SalesAbout...

  • Relationship Manager

    4 weeks ago


    Delhi, India Tabbdoc Aircraft Full time

    We Are Hiring For Relationship Manager Role.Job Role:Relationship ManagerLocation:Bengaluru ,Mumbai , AhmedabadJob Type:Full-timeEducation:MBA in Marketing SpecializationSalary Range:3.6 LPA to 4.8 LPASkills:Excellent English communication skillExcellent presentation skillCustomer Relationship ManagementCustomer AcquisitionMarketing & SalesAbout Tabbdoc...

  • Relationship Manager

    4 weeks ago


    delhi, India WealthKare - A Financial Super market Full time

    Company DescriptionWealthkare is investment management company .Industries: Investment & insuranceRole DescriptionThis is a full-time on-site role for a Relationship Manager at Wealthkare - A Financial Super market located in Ahmedabad. The Relationship Manager will be responsible for managing and developing client relationships, providing financial advice...

  • Relationship Manager

    1 month ago


    Delhi, India Mahindra Holidays & Resorts India Limited Full time

    Position Name Relationship Manager / Sr. Relationship Manager Education Min. Graduate Experience – Minimum 1 year experience in direct sales Preferred Industry Pharmaceutical, Insurance, Education Sector, Home Loans, Real Estate, Telecom, BFSI, Ecommerce JD for Relationship Manager / Sr. Relationship Manager Job Purpose: To make powerful and successful...


  • Delhi, India Passionmojo Pvt Ltd Full time

    Job Title:Relationship ManagerExperience : 3-5 yearsIndustry : InsuranceJob Type : Full timeWorkplace : On-SiteJob DescriptionThe Relationship Manager will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and exceeded. This role involves acting as the primary point of contact for clients, managing...

  • Relationship Manager

    1 month ago


    Delhi, India Talent Leads HR Solutions Pvt Ltd Full time

    Relationship Manager Retail SalesPosition Purpose:Working with distributors across assigned channels with the end result of continuous and balanced subscription to organizations funds and ensuring adequate mix across all products to achieve set sales targets.Principal Accountabilities:Generating BusinessContribute to sustained growth in sales through...

  • Relationship Manager

    4 weeks ago


    Delhi, India Mahindra Holidays & Resorts India Limited Full time

    Position Name Relationship Manager / Sr. Relationship ManagerEducation Min. GraduateExperience – Minimum 1 year experience in direct salesPreferred Industry Pharmaceutical, Insurance, Education Sector, Home Loans, Real Estate, Telecom, BFSI, EcommerceJD for Relationship Manager / Sr. Relationship ManagerJob Purpose:To make powerful and successful sales...


  • Delhi, India Mahindra Holidays & Resorts India Limited Full time

    Position Name Relationship Manager / Sr. Relationship ManagerEducation Min. GraduateExperience – Minimum 1 year experience in direct salesPreferred Industry Pharmaceutical, Insurance, Education Sector, Home Loans, Real Estate, Telecom, BFSI, EcommerceJD for Relationship Manager / Sr. Relationship ManagerJob Purpose:To make powerful and successful sales...

  • Relationship Manager

    4 weeks ago


    Delhi, India upGrad Rekrut Full time

    About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key...

  • Relationship Manager

    2 weeks ago


    delhi, India Passionmojo Pvt Ltd Full time

    Job Title: Relationship ManagerExperience : 3-5 yearsIndustry : InsuranceJob Type : Full timeWorkplace : On-SiteJob DescriptionThe Relationship Manager will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and exceeded. This role involves acting as the primary point of contact for clients, managing...


  • delhi, India Passionmojo Pvt Ltd Full time

    Job Title: Relationship ManagerExperience : 3-5 yearsIndustry : InsuranceJob Type : Full timeWorkplace : On-SiteJob DescriptionThe Relationship Manager will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and exceeded. This role involves acting as the primary point of contact for clients, managing...


  • Delhi, India YES BANK Full time

    Core ResponsibilitiesRelationship Management :Managing the banking and investments relationship of YES FIRST clients and responsible for overall growth of Liabilities & Investment business from HNI segmentDevelop, manage, and expand YES FIRST customer relationships by providing service level which exceeds client expectations of most important customer...

  • Relationship Manager

    3 weeks ago


    delhi, India Silkroutech Solutions Pvt Limited Full time

    Company DescriptionSilkroutech Solutions Pvt Limited is a Cross Border Trade Tech Platform based in Bengaluru. Our platform provides Financial & Non-Financial tools to the Indian Exporters & Importers community. We aim to empower businesses by enabling smoother trade transactions and providing comprehensive support.Role DescriptionThis is a full-time on-site...

  • Telesales Executive

    3 weeks ago


    new delhi, India Tax Manager Full time

    TaxManager.in, a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of...

  • Telesales Executive

    1 week ago


    new delhi, India Tax Manager Full time

    TaxManager.in, a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of...

  • Relationship Manager

    3 weeks ago


    Delhi, India Profinity Full time

    Position:- Relationship Manager (Financial Industry)Location: - Kanpur (UP)Salary:- Upto 2.5 to 6 LPAInterview Timing:- 11:00 AM to 3:30 PMWe are currently seeking a Relationship Manager in the financial industry. The ideal candidate will have a solid understanding of financial products and services, coupled with excellent interpersonal skills to build, and...

  • Relationship Manager

    4 weeks ago


    Delhi, India Foodship India Full time

    Point of Sale, Online Food Ordering System, QR Code Ordering, Kiosk Ordering SystemJob descriptionJob Title:Relationship ManagerCompany:Foodship IndiaExperience:1-5 yearsEducation:Any graduation degreeLocation:New Delhi, Chandigarh, Jaipur, Lucknow, Dehradun, Shimla, Bhopal, GandhinagarAbout the Company:Foodship is a comprehensive restaurant management...

  • Relationship Manager

    4 weeks ago


    delhi, India New Era India Full time

    Experience Required - 8-16yearsLocation - Chennai / Pune / GurgaonMust have large corporate sales experienceAcquisition and Relationship-building with Large CorporationsJOB SUMMARYWe are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We will rely on you to find ways to outperform our competition and...

  • Relationship Manager

    2 weeks ago


    Delhi, India Passionmojo Pvt Ltd Full time

    Job Title: Relationship ManagerExperience: 3-5 yearsIndustry: InsuranceJob Type: Full timeWorkplace: On-SiteJob DescriptionThe Relationship Manager will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and exceeded. This role involves acting as the primary point of contact for clients, managing...


  • Delhi, India Passionmojo Pvt Ltd Full time

    Job Title: Relationship Manager Experience : 3-5 years Industry : Insurance Job Type : Full time Workplace : On-Site Job Description The Relationship Manager will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and exceeded. This role involves acting as the primary point of contact for clients,...