Service Assistant

4 weeks ago


Amarnath MH IN Bhoomi Analyzers Full time

Requirements 1 Fresher or 1 year experience 2 Bachelor s degree in instrumentation or electrical field Roles Responsibilities 1 Customer Support o Greet and assist customers in person phone or email o Record service requests complaints and feedback 2 Documentation Reporting o Maintain service logs job cards and checklists o Update customer service records in ERP CRM software 3 Coordination o Assist service engineers with tools spares and materials o Ensure timely dispatch and tracking of service-related items 4 Administrative Tasks o Prepare quotations invoices and service-related documents o Maintain files service agreements and calibration certificates 5 Follow-Up Feedback o Confirm job completion with customers o Collect customer feedback and escalate unresolved issues o Ensure high customer satisfaction and repeat business Job Types Full-time Permanent Fresher Pay 15 000 00 - 20 000 00 per month Benefits Provident Fund Education Bachelor s Required Experience Customer service 1 year Required Location Ambernath Maharashtra Required Work Location In person


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