Product Manager

As a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations Since 2011 our mission hasn t changed we re here to stop breaches and we ve redefined modern security with the world s most advanced AI-native platform Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward We re also a mission-driven company We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers We re always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other Ready to join a mission that matters The future of cybersecurity starts with you About the Role As a Product Owner Workstream Coach Delivery Team - IT Operations at CrowdStrike you will lead the product strategy execution delivery and optimization of the delivery team You will collaborate across functions to deliver reliable secure and user-centric experiences that support internal departments including Engineering Product Finance HR and Legal etc This role also requires close collaboration with other IT delivery teams to ensure that platform enhancements service improvements and user needs are translated into actionable roadmaps and delivered with excellence You will champion a product-driven approach for internal IT focusing on lifecycle management operational performance and stakeholder satisfaction What You ll Do 1 Platform Application Product Ownership Own the full lifecycle of the Delivery Team including vision planning roadmap delivery and continuous improvement Collaborate with business stakeholders to gather requirements and translate them into actionable product features Prioritize user experience scalability reliability and security in all decisions Monitor metrics KPIs for the respective Delivery Team 2 IT Delivery Team Collaboration Partner with IT delivery managers and technical leads to ensure effective backlog management and sprint planning Coordinate releases enhancements and incident resolution with cross-functional teams Ensure platforms meet performance expectations and service level agreements SLAs Maintain high-quality documentation and runbook standards in collaboration with delivery teams 3 Stakeholder Engagement Enablement Act as the primary interface between the IT Product team and business stakeholders Conduct enablement sessions and drive platform adoption across business units Gather feedback continuously and integrate it into roadmap planning and prioritization Champion self-service automation and platform usability improvements 4 Metrics OKRs Strategic Alignment Define measure and report KPIs that reflect platform success and user value Align product outcomes with organizational OKRs and support tracking through tools like WorkBoard Drive Quarterly Planning Monthly Business Reviews MBRs and progress scorecards Build a data-informed product culture within IT Operations 5 Challenges Opportunities Mindset Shift Drive adoption of a product-driven culture within IT Operational Efficiency Streamline intake and delivery processes for faster time-to-value User Experience Enhance usability and satisfaction across tools and platforms Data Transparency Improve platform tracking usage analytics and decision-making What You ll Need 3 to 5 years of experience in technical product management with a focus on IT platforms and internal applications Mandatory Education IIM Strong background in platform application lifecycle management and stakeholder engagement Proven ability to work closely with IT delivery teams in an Agile environment Experience defining and tracking KPIs tied to platform performance availability and satisfaction Excellent communication organization and cross-functional collaboration skills Familiarity with tools such as Jira WorkBoard Confluence or similar platforms Work Shift time 12 PM to 9 PM IST Work Location Remote LI-SM1 LI-DP1 LI-Remote Benefits of Working at CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks geographic neighborhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified TM across the globe CrowdStrike is proud to be an equal opportunity employer We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed We support veterans and individuals with disabilities through our affirmative action program CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex including pregnancy or pregnancy-related medical conditions sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability including HIV and AIDS mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law We base all employment decisions including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social recreational programs on valid job requirements If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation please contact us at for 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