Technical Support Executive
16 hours ago
Job Description Role/ Job Title: Opcenter (Camstar) Support Executive Relevant Experience: 7+ Years Salary: Upto 20+Lacs Work Location: Anywhere in India (with flexibility to visit client sites as and when required) Job Summary Join a global leader in delivering Manufacturing Execution Systems (MES) as a senior Opcenter (Camstar) Support Executive. This is a critical techno-functional role in a large-scale, mission-critical global program supporting 24/7 manufacturing operations in the Medical Device / Pharma / Life Sciences industry. You will be the go-to expert for Opcenter / Camstar MES, owning incident resolution, integrations (ERP, PLC/SCADA, IoT), root cause analysis, and continuous service improvement. If you love solving complex production-down issues, driving automation, and keeping global plants running smoothly this is the perfect role for you. Must-Have Skills & Experience Strong techno-functional expertise and extensive hands-on experience on Opcenter Execution (formerly Camstar) platform Proven track record in L2/L3 production support of Manufacturing Execution Systems (MES) using COTS products like Opcenter / Camstar in large global programs Deep experience in Camstar Interoperability (CIO) / MOM module inbound/outbound messaging, equipment integration, and ERP integration (especially SAP) Solid integration experience with Level 1 & Level 2 systems (PLC, SCADA, OPC UA/DA, IoT devices) Good working knowledge of cloud platforms (Azure/AWS/BTP) and DevOps practices for MES applications Hands-on experience with SQL/Oracle databases, writing queries, and performance troubleshooting Familiarity with ITIL processes, SLA management, and ticketing tools (IRIS, JIRA, ServiceNow) Demonstrated ability to perform feasibility analysis, propose standardized reusable solutions, and lead root cause analysis (RCA) Understanding of hardware, network, and operating systems in a manufacturing environment Excellent leadership, communication (verbal & written), and stakeholder management skills Proven success working with cross-functional, cross-cultural, and global teams including vendors and clients Good-to-Have Skills Experience with Power BI and SQL Server Reporting Services (SSRS) for manufacturing dashboards Knowledge of Medical Device or Pharma manufacturing processes (21 CFR Part 11, GAMP, ISA-95, MESA standards) Exposure to .NET customization in Opcenter/Camstar Any certification in Opcenter, ITIL, or cloud platforms Key Roles & Responsibilities Own and resolve high-priority incidents (P1/P2/P3) related to Opcenter/Camstar MES and its integrations within defined SLAs Perform reactive and proactive problem management, including root cause analysis and permanent fixes Support seamless integration between MES and ERP (SAP), PLC/SCADA, Historians, LIMS, and other L1/L2/L3 systems Troubleshoot equipment connectivity issues via OPC, CIO/MOM, and custom interfaces Collaborate with functional teams, system admins, infrastructure, and vendors for faster resolution Drive automation initiatives and participate in service improvement programs Standardize solutions for reusability, supportability, and faster MTTR Build and maintain strong relationships with client stakeholders, vendors, and internal delivery teams Contribute to knowledge management create runbooks, known error databases, and solution articles Ensure 247 availability and optimal performance of responsible MES applications Please Mail me your updated profile to [Confidential Information] With Regards, Victor
-
Technical Support Executive
2 weeks ago
Kolkata, India Ginesys Full timeJob Description Summary We are seeking a highly skilled Technical Support Executive with over 2 years of experience in the Tech-Success department. The ideal candidate will be responsible for providing technical support to customers, resolving technical issues, and ensuring customer satisfaction. Roles And Responsibilities - Provide technical support to...
-
Technical Support Executive
2 weeks ago
Bengaluru, Karnataka, India Cito Infotech Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionCito Infotech Pvt Ltd specializes in delivering end-to-end IT Infrastructure Solutions and Services. With decades of expertise, the company collaborates with clients to design, procure, implement, support, and manage comprehensive IT solutions, allowing businesses to focus on their core operations. Cito values long-term relationships,...
-
Technical Support Executive
3 days ago
Bengaluru, Karnataka, India Vimerse Infotech Full timeCompany Overview: Vimerse Infotech Inc is a leading IT Services and IT Consulting company based in Bangalore, India. We provide cutting-edge technology solutions to our clients, helping them achieve their business goals efficiently and effectively. Role and Responsibilities: We are seeking a highly skilled and motivated Technical Support Executive to join...
-
Technical Support Executive
3 days ago
Bengaluru, Karnataka, India Vimerse Infotech Full timeCompany Overview: Vimerse Infotech Inc provides comprehensive IT services and IT consulting solutions to clients across various industries. With a team of experienced professionals, we strive to deliver high-quality technical support and solutions to meet our clients' needs. Role and Responsibilities: - The L1 Technical Support Executive will be...
-
Technical Writer
4 days ago
Bengaluru, India TRDFIN Support Services Pvt Ltd Full timeJob Description Job Overview We are seeking a skilled Technical Writer to create clear, accurate, and user friendly technical documentation for software products, systems, and processes. The role works closely with engineering, product, and support teams to translate complex technical concepts into well-structured documentation for technical and...
-
Technical Support Executive
2 weeks ago
Bengaluru, India Kapture CX Full timeJob Description Company Overview Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that's more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily Customer operations should be...
-
Technical Support Executive
3 days ago
Bengaluru, Karnataka, India impact pvt Full timeRole : Technical Support Executive (Spanish)Experience : 1–2 years of relevant experience in technical support or sales operationsLocation : Bangalore/ HyderabadSalary : Up to 6 LPAEducation : GraduationLanguage : English and Spanish MandatorySkills :1–2 years of relevant experience in technical support or sales operations.Verbal and written expertise in...
-
Technical Support Executive
4 weeks ago
Pune, India ZM Technologies Full timeJob Description Position Overview The Technical Support Executive will be responsible for providing end-to-end technical assistance, installation, configuration, troubleshooting, and customer support for IT infrastructure solutions. This role requires hands-on experience across networking, server architecture, security systems, wireless solutions,...
-
Technical Support Executive
4 weeks ago
Chennai, India Almighty HRD Consultants Full timeJob Description Company Overview We are hiring Technical Support Executive / Service Technician (Mechanical) with a Diploma in Mechanical Engineering for our client. Job Summary Technical Support Executive / Service Technician Mechanical for a full-time junior-level position. The role requires a minimum of 1 to 3 years of work experience and is based in...
-
Technical Support Executive
2 weeks ago
Gurugram, Gurugram, India ID Tech Solutions Pvt. Ltd. Full timeJob Description Job Description We are seeking a skilled Technical Support Executive with hands-on experience in Boom Barriers, RFID Readers, and related hardware testing. The ideal candidate will provide technical support to customers, carry out onsite troubleshooting, perform product testing, and ensure smooth integration of access automation solutions....
