Loan Servicing

2 weeks ago

Bengaluru, India JP Morgan Chase & Co. Full time

Job Description Loan Servicing Specialist - Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist - Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations Job Responsibilities - Consistently meet established Quality & Quantity targets. - Ensure full compliance with process-related policies, guidelines, and controls. - Complete all servicing transactions within the SLA on the same day. - Promptly follow up with upstream & downstream partners for any missing notifications. - Pay close attention to detail to ensure accurate processing of all documents. - Identify process changes to enhance productivity and efficiency. Required qualifications, skills and capabilities - Willingness to work night shifts (North America Shift) - Bachelor's degree in Finance or a related field, or equivalent work experience. - Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery. - Understanding of business financial statements and Real Estate loan operations. - Strong research, analytical, and comprehension skills for analyzing large data sets. - Ability to manage clients effectively, build partnerships, and lead while engaging with multiple stakeholders simultaneously. - Effective time management and prioritization skills to meet business objectives. - Strong communication skills (Both written & verbal) with the ability to work independently on multiple assignments. Preferred qualifications, skills and capabilities - Build relationships with clients, internal partners, and peers effectively. - Recognize issues or problems that need to be escalated promptly. - Develop domain learning and exhibit strong interpersonal and communication skills. - Apply analytical thinking and problem-solving skills effectively. - Understand the product and loan lifecycle and area product management thoroughly.

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