Sterling Support and Development

14 hours ago

India Cochin Kochi Ernakulam Litmus7 Full time

Job Description - 5 years of experience with IBM Sterling Selling and Fulfillment and/or IBM Sterling Multi-Channel Fulfillment Solutions (versions 8.5, 9.1, 9.2 and above). Key modules: Sterling Payment, Sterling Global Inventory Visibility, Sterling Pricing and Promotions, Sterling Order Management System, Sterling Supply Chain and Collaboration. - Knowledge in designing and maintaining Springboot Microservice applications, cloud knowledge. - Working experience in Sterling COM, SOM RCP client and high level understanding of Inventory Management, Order Management, Delivery Management, Shipment and related areas. - Resource is expected to have strong expertise in Sterling OMS and is expected to work on incident tickets /production issues /application monitoring. - Strong knowledge of package software applications, software development, and integration technologies. - Demonstrated technical understanding of the Order Management domain. - Experience working in a Production Support project. - Expertise in mentoring the new team members and trainees in the team and transitioning the technical and functional details of the application. - Monitoring various phases of order flow and proactively identifying and resolving issues. - Creating reports based on the business requirement through automated PL SQL procedures. - Excellent leadership, guidance, training and mentoring the new team members and trainees in the team and transition. - Pro-actively monitoring various inventory activities between different systems. - Must have worked in Incident Management, Problem Management and Change Management. - Good understanding of defect Analysis and should provide resolution for recurring issues. - Excellent capability in providing technical and functional expertise to drive and resolve issues. - Should be able to drive automation and bridges during critical issues.

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