Only 24h Left: Virtual Customer Service Representative

1 day ago

India Total Shape Full time

Your Compass in the Health Fitness Journey is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward At Total Shape we pride ourselves on delivering comprehensive information tailored to your health and fitness journey Our mission is to help you make informed decisions that expedite your path to your health and fitness goals Since 2003 our dedicated team has worked hard to create an exhaustive library of thorough and reliable information Our team of 60 team of writers special contributors fact checkers and medical reviewers are health and fitness experts including registered dietitians nutritionists board accredited medical doctors certified personal trainers qualified coaches and professional athletes who write fact check review and constantly update our collection of 2 000 articles The Role Company Total Shape Location Work From Home Remote Salary 2 500 - 3 200 per month depending on experience Role Overview We are seeking a Virtual Customer Service Representative to deliver exceptional support to our customers via email chat and phone The ideal candidate is empathetic detail-oriented and skilled in providing high-quality service in a fast-paced remote environment Key Responsibilities Respond promptly to customer inquiries via email chat and phone Provide accurate product and service information Resolve customer complaints efficiently and professionally Maintain records of customer interactions and feedback Collaborate with other departments to ensure customer satisfaction Due to the large volume of applications we receive we will only reply to those we deem qualified for the positions applied for We will not reply to messages sent to our social media accounts about job applications all communications from us will only be sent via email If you don t receive a message please feel free to re-apply after 6 months to another opening suitable for you in our company Ideal Profile Requirements High school diploma or equivalent bachelor s degree preferred Previous customer service experience remote experience a plus Excellent communication and problem-solving skills Ability to multitask and remain calm under pressure Proficiency with customer service software and CRM tools What We Offer Competitive salary of 2 500 - 3 200 per month 100 remote work flexibility Ongoing training and career growth opportunities Supportive and collaborative team culture What s on Offer Opportunity within a company with a solid track record of performance Opportunity to make a positive impact Leadership Role

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